Email, Spam Control, How to report a spam or phishing email

Reporting a suspicious email message improves email service protections, spam detection and threat blocking.

Please note: The preferred and quickest method to report suspicious email message is by utilizing the Proofpoint Report Spam Outlook add-in.  Please see this article for details.  If you have any difficulty using the Outlook add-in, the below procedure can also be used.

How do I report a suspicious email that I have received?

To report a suspicious email, send the message with full headers to report-spam@illinois.edu. The best way to report messages is to create a new email and attach (drag-n-drop) the suspicious email as an attachment: Forwarding Email Messages as an Attachment

Email sent to: report-spam@illinois.edu is automatically submitted to our vendor for evaluation
  • If the email is determined to be spam, phish, viral, etc, they will generate a new spam signature and automatically update our email relays.  
  • The Email Relays and Security Teams monitor the 'report-spam' queue, however,
    • There is no feedback returned about email submitted to 'report-spam' because of the high volume
  • If there is an immediate need due to a new attack, please include security@illinois.edu and postmaster@illinois.edu in your email.   
  • This will inform the teams about a new attack so they can create appropriate rules at the network firewall (security team) and email firewall (email relay team) to block inbound or outbound traffic to offending sites.
Note: If the email is returned to you as 'undeliverable', that's good news. It means that the phishing attempts are already known about by the spam control software that runs on the Exchange server

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Keywordsphishing report spam   Doc ID50007
OwnerEmail Relays E.GroupUniversity of Illinois Technology Services
Created2015-04-06 08:38:07Updated2023-10-13 07:45:15
SitesUniversity of Illinois Technology Services
CleanURLhttps://answers.uillinois.edu/illinois/email-spam-control-how-to-report-a-spam-or-phishing-email
Feedback  14   4