College of FAA: Managed Software Center - Munki

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This article applies only to Faculty, Staff and Students of the College of Fine and Applied Arts (FAA).
For more information, please contact Technology Services Managed IT Services via:

This article provides information about Managed Software Center (formerly Managed Software, aka Munki), which provides software installs and updates to managed Mac computers in FAA.

Impacted Systems

  • Managed Macs in FAA

Affected Customers

  • Customers of managed Macs in FAA


Technology Services at FAA will soon begin offering self-service capability for many free or campus-licensed applications, so you may begin to see new tabs appear in Managed Software Center giving you the ability to browse and install available software. We’ll begin introducing this capability to units around the college over the next several months, but If you’d like to be ahead of schedule, please open a help request at For more details on the Managed Software Center’s self-service options, please visit the following article: [Link for document 71680 is unavailable at this time.]

Please note: if you have a smaller hard drive or habitual problems with a shortage of hard drive space, you should monitor disk usage carefully before proceeding with self-service software installs.

General Information

Technology Services at FAA provides software installs and updates to managed Macs using the Munki system. The client-facing component that offers and installs software is called Managed Software Center.

  • Updates to software are tested by Technology Services at FAA for about a week before becoming available to customers. In most cases, updates are released as a group on Mondays to minimize disruption, although important security updates are occasionally released at other points during the week.

  • If the computer is awake and online, Managed Software Center checks in with the Munki server at random times, on average every hour.

  • If updates or installs are available for the computer, Managed Software Center will automatically do the following:

    • If a customer is not logged in, software will automatically be updated at the Login Window. If this requires a restart, the computer will be restarted automatically.

      MSU login window

    • If a customer is logged in, the customer will be prompted that updates are available.

      • The customer can choose to install updates immediately by clicking "UPDATE" in the upper-right corner of the app. Or they can defer by quitting or minimizing the app, or just letting it be. Managed Software Center will not prompt the customer again to install the updates until approximately 24 hours later, unless additional updates become available in that time period.

      • If an update requires a logout or restart, this will be clearly indicated. In either of these cases, if the customer chooses to install the updates at that time, they will be logged out. And following updates, the restart will occur, if applicable.

        MSU offer updates

  • Lab and classroom Macs will not check for updates while a customer is logged in and will only check for updates outside of normal class time.

  • If a customer would like to have Managed Software Center check for updates immediately, they can find and run the app in the /Applications as follows:

    1. Open Finder from your Dock.

    2. Select Applications on the sidebar.

    3. Find Managed Software Center in Applications window.

    4. Double-click the Managed Software icon. (Note, this icon still uses the old name)

    5. Once the app is finished checking for updates the customer can install them or defer any updates that are offered by ignoring, minimizing, or closing the app.

      MSC open manually

Base Installation Software

The following programs are installed as part of the base installation:

  • Adobe Flash Player (browser plug-in)
  • Apple iLife (GarageBand, iMovie, iPhoto)
  • Apple iWork (standard on newer Macs - Keynote, Numbers, Pages)
  • Apple OS X system updates
  • Google Chrome
  • Mozilla Firefox
  • Microsoft Lync
  • Microsoft Office
  • Microsoft Remote Desktop
  • Microsoft Silverlight (browser plug-in)
  • Oracle Java (browser plug-in)
  • The Unarchiver

Additional Software

  • In addition to the base software, Managed Software Center/Munki can be used to deploy a wide variety of applications from Adobe Acrobat Pro and the Creative Cloud suite to Apple's Final Cut Pro X and 3rd party software such as Evernote and SPSS.
  • Technology Services at FAA can also install other software by request and can facilitate purchasing in many cases.

  • Managed Software Center/Munki is also used to add drivers and connections for drivers and to make configuration changes on computers.


Keywords:Software Update EPM   Doc ID:63186
Owner:FAA K.Group:University of Illinois Technology Services
Created:2016-05-05 11:36 CDTUpdated:2021-02-22 10:58 CDT
Sites:University of Illinois Technology Services
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