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Kaltura, Analytics and AdBlockers

Some courses use web analytics in Kaltura to track which student accounts have viewed a video, and may use this data for grading. Browser technology that blocks online malware, such as AdBlock and uBlock, can cause issues with this feature.

If your viewings aren't being logged correctly, try adding whitelist entries for the following domains:

  • *.illinois.edu
  • *.analytics.edgekey.net
  • *.akamaiedge.net
  • *g.akamai.net
  • *.kaltura.com
  • kms-a.akamaihd.net

Technology Services is not able to provide detailed support for the wide variety of security software available. If logging problems persist, the only recommendation we can make is to disable all blocking software entirely, or to view Kaltura videos on a browser or device that does not have additional blocking software installed.



Keywords:
kaltura, analytics, views, tracking, blockers 
Doc ID:
63337
Owned by:
Alan B. in University of Illinois Technology Services
Created:
2016-05-10
Updated:
2023-08-08
Sites:
University of Illinois Technology Services