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Digital Signage, Cannot view properties of locations and/or players
This KB article details why certain users are not able to view/edit digital signage locations and/or players in Four Winds Interactive versions 5.3 and later as implemented by the Illinois Digital Signage Service and what to do if such abilities are required.
Key Issue:
Before the implementation of FWi (Four Winds Interactive)
version 5.3 and a shared database model, many users were accustomed to having
full access to view and edit all properties within the system. With the
implementation of the shared database model, this access more restricted to
prevent accidental changes/deletions to important settings.
Solution:
Smaller Units
Users who receive a message such as, “You don’t have
sufficient permissions to edit the properties for…” but have the need to do so
should contact their departmental digital signage coordinator or the Digital
Signage Service Team at digitalsignage@illinois.edu.
Larger Units
Some units that use the Illinois Digital Signage Service
utilize their own AD security groups to manage access and rights to areas
within their own locations and categories. In these cases, only the
departmental digital signage coordinator can assign additional permissions.
If you do not know who your digital signage coordinator is,
you can contact the Digital Signage Service Team at digitalsignage@illinois.edu for
more information.