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Google Apps @ Illinois, Hangouts Chat

What is Google Hangouts Chat? Can I use Hangouts Chat with my Google Apps @ Illinois account?
Hangouts Chat is an upgrade to classic Hangouts, built from the ground up for business and schools. Here are some highlights of what Chat can do:
  • Allow teams and groups to quickly communicate using any device from anywhere.
  • Hold multiple conversations with different teams at the same time.
  • Invite additional people to join conversations.
  • Easily share your work directly in the conversation thread.
Visit the GSuite Learning Center for a step-by-step guide to:
  • Accessing Hangouts Chat on desktop and mobile platforms
  • Creating and managing direct messages and rooms
  • Collaborating in Chat with Video meetings and files
  • Managing notifications for conversations and mentions
To get started:
  1. Download and open the mobile app, or go to in a web browser on your computer.
  2. Sign in with your Google Apps @ Illinois account.
For more information, see the Hangouts Chat User Guide and the GSuite Learning Center.

Frequently Asked Questions

How do I sign up for a Google Apps @ Illinois account?

Eligibility information and links to self-registration tools are available on our Google Apps @ Illinois Service Details page.

How do I message users who are on classic Google Hangouts?

There are a few differences to consider when chatting with someone on a personal Google account, which are not eligible for Hangouts Chat.  See Google Support: Chat with classic Hangouts users for details.

I get a message saying "You need a G Suite account to access Hangouts Chat." How can I log in?

All users of Google Apps @ Illinois are eligible for Hangouts Chat. Users who are logged in to multiple Google accounts in their browser may see this message if their account is not their default account.

You may need to sign out of other Google accounts to access Hangouts Chat. Visit Google Account Help: Sign in to multiple accounts at once for more information.

Keywordschat room message persistent google collaborate   Doc ID81487
OwnerGoogle O.GroupUniversity of Illinois Technology Services
Created2018-04-09 09:39:26Updated2020-02-05 15:50:59
SitesUniversity of Illinois Technology Services
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