Help Desk, IT Pro Tools

Primary Tools

• Team Dynamix:  https://help.uillinois.edu/TDNext/
  
  
• AD Tools: https://iamuweb.techservices.illinois.edu/ADTools/
  
• AWS: https://aws.illinois.edu/

• Web Hosting Finder: https:///findwebhosting.web.illinois.edu/
  
  
• Box Team Folder: https://box-tools.techservices.illinois.edu/static/main.html#/createfolder
  
  
• Campus Mailing Lists: https://lists.illinois.edu/
  
  
• Cerebro: https://cerebro.techservices.illinois.edu/
  
  
• Contacts Database: https://cdb.cites.illinois.edu/
• cPanel: https://web.illinois.edu/
  
  
• Crashplan: EndPoint Backup, CrashPlan, Purchasing Licenses from TechServices
  
  
• Custom Domain Request Form: https://go.illinois.edu/domainrequest
• Electronic Director Editor: https://ede.techservices.illinois.edu
  
  
• E-mail/group alias utility: https://idm.cites.illinois.edu/requests/group-alias.html
  
  
• Endpoint Services systems:
  • SCCM
  • MBAM 
  • Munki
  • Workspace ONE/Airwatch
    
    
• Guest account/device manager: https://clearpasspub.techservices.illinois.edu/guest/guest_index.php
  
  
• IAM Account Support: https://go.illinois.edu/isa
  
  
• IPAM: https://ipam.illinois.edu
  
  
• IP2Fire: https://ip2fire.techservices.illinois.edu/ 

• Iris: https://iris.cites.illinois.edu/
  
  
• IT Pro Tools at https://my.uillinois.edu/: https://my.uillinois.edu/
  
  
• LENS: https://my.uillinois.edu/uPortal/f/welcome/normal/render.uP
  • LENS API Quick Start Guide
• Nagios: https://viewalert02.techservices.illinois.edu
  
  
• PIE: http://publish.illinois.edu/
• Qualysguard: https://go.illinois.edu/qualys
  • Qualysguard Reference Guide
• SSL Cert Request Form: https://go.illinois.edu/sslrequest
  
  
• System Status Page: https://go.illinois.edu/status
  
  
• Virtual Hosting VM access: https://vcenter.techservices.illinois.edu/ui 
  
  
• Virtual Hosting VM backups: https://veeam.cites.illinois.edu