Endpoint Services, Dell Data Protection, What is Dell Data Protection (DDP)?
Basic information about Technology Services' Dell Data Protection service.
Systems
Dell Data Protection (DDP) Encryption
Affected Customers
University of Illinois IT Pros leveraging Dell Data Protection (DDP) Encryption, or those with unmet encryption needs for high-risk data.
On April 4, 2022 the campus Dell Data Protection (DDP) service was retired and its servers were shut down.
The Technology Services Endpoint Services (EPS) team worked with DDP service stakeholders to transition to Workspace ONE for disk encryption and recovery key escrow.
Currently, any remaining DDP clients will be unable to communicate with the console, and will present issues when removing the DDP software and unencrypting the device.
If you discover remaining DDP-enabled devices in your unit, please contact EPS for assistance.
Instructions for uninstalling DDP from endpoints can be found here.
General Information
Dell Data Protection (DDP) Encryption provides security for high-risk data on Windows and macOS systems prior to macOS 11 Big Sur. Dell Data Protection can quickly and easily protect critical business data on desktops, laptops, USB thumb drives, external storage devices and optical media.
The Technology Services DDP service is owned by the Security team and administered by the Endpoint Services team. Several units on campus (including AITS and NCSA) own licenses due to legal requirements for advanced data protection. The DDP service may have additional licenses to make available at little cost depending on a unit's needs. If you believe DDP would meet your unit's encryption needs, contact Security to determine your eligibility. To request general DDP support or further information, please contact the EPS team.
To subscribe to the campus DDP listserv, visit the Sympa mailing list portal for this mailing list, log in in the upper-right corner with your University email address and AD password, and select "Subscribe" in the box on the left.