Q: Why is my Zoom account meetings functionality limited to 40 minutes (Basic account), but I have been told I should have Pro account functionality?

A: To quality for Zoom Pro functionality, you must Sign-in through the UI Zoom Portal (https://illinois.zoom.us) AND be a UIUC Faculty, Staff or currently registered Student.

1) How do I Sign-in to the UI Portal (https://illinois.zoom.us)?

Please close all current browser instances and the click on the link provided above and you should see this screen:

Please Sign-in using your University credentials and share attributes. Once Sign-in completes you will have Zoom Basic functionality by default (look at your Profile) and if your college/department participates in the Zoom Consortium, Zoom Pro functionality will be automatically assigned.

2) Am I eligible to get a Pro License?

Currently only Staff, Faculty and currently registered Students are eligible for Zoom Education Licenses.  Retirees, OLLI members, sponsored or special type accounts will all be provisioned basic level accounts.

Remember; Zoom pro functionality is automatically assigned to your account on successful SSO Sign-in.