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Safer Illinois, Encryption Keys and Secret QR code

How do I use the Secret QR code to unlock my data on a new phone?

Safer Illinois, Encryption QR code

The COVID-19 QR secret code represents the encryption keys used to protect your data in Safer Illinois. Without these keys, your phone will not be able to unlock your test results and reported symptoms, and your building access status will not be updated. 

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Your QR secret code is used to transfer your encryption keys to a second or replacement phone.

We do not store your private encryption key on our servers. You should not share this QR code with anyone else.

Transfer your QR secret code between phones

  1. On your original phone, tap on the QR code button in the settings menu. Your secret QR code will open.
  2. On your new or replacement phone, use the Scan button during setup or in the settings menu to open the camera and scan the image. Depending on the lighting and other factors, you may need to try several times.

Backup and restore your QR secret code

You can save your QR code to your phone's photo gallery or connected cloud storage. Open the Settings, tap on QR code, and then tap Save on the QR code screen.

If you reinstall Safer Illinois or get a new phone, you can use the Scan button during setup or in the Settings menu to open the camera and scan the QR from another display. Depending on the lighting and other factors, you may need to try several times.

Reset your QR secret code

If you've reinstalled Safer Illinois and did not save your QR code, you can reset your QR secret code during setup or in the Settings menu after connecting your NetID. Your testing history and reported symptoms will be cleared and a new QR code is created for you. You can retrieve your latest test result to update your status from the View Health History screen.

Troubleshooting

My COVID-19 keys are not paired

You must transfer your keys to this phone to unlock your data. Use the instructions above to load your keys or reset your QR code if it is lost.

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Unable to retrieve user COVID-19 settings

Safer Illinois requires an internet connection. Check your connectivity and tap Retry.

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Where is my secret QR code saved?

On iPhone, your QR code is saved to the Camera Roll. 

On Android, your QR code is saved to the Pictures folder of the phone's storage. You may have to first tap "Show internal storage" in the Android Files app.




Keywords:covid app gallery image new phone   Doc ID:103844
Owner:Isaac G.Group:University of Illinois Technology Services
Created:2020-07-09 13:40 CDTUpdated:2020-08-22 16:03 CDT
Sites:University of Illinois Technology Services
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