Technology Services Wi-Fi Help Portal-Illinois Faculty, Staff and Students-Chromebook

This page is to help configure your Chromebook to our Wi-Fi networks. To start, please select the Wi-Fi (SSID) that you wish to connect to.

Click here to return to the main help page



The following configuration information is for faculty, staff and students to join "IllinoisNet". Please remember that "IllinoisNet" is the Primary Wi-Fi network for the University of Illinois at Urbana-Campus and for the best experience, all devices that can support this network should be configured for it!

  1. Start your Chromebook and Login with an Administrator Account (Make sure the Chromebook is fully up-to-date before proceeding further)

  2. On the bottom right, in the Status Bar, click on the time, and then click on Wi-Fi icon

  3. You should see a Wi-Fi network called “IllinoisNet”, Click on IllinoisNet

  4. We will need the following settings for the new Wi-Fi connection:

  5. EAP method: PEAP

  6. EAP Phase 2 Authentication: MSCHAPv2

  7. Server CA Certificate: Default

  8. Identity: "Your NETID"

  9. Password: "Your Password"

  10. Still having issues? Please contact the help desk. Details on how to reach out to us can be found here: Technology Services Help Desk


  1. If you are on campus, connect your device to the Wi-Fi network "IllinoisNet_Guest"

  2. Open a browser window and navigate to http://illinois.edu

  3. Your browser will attempt to go to http://illinois.edu, but will be redirected to our Wi-Fi Captive Portal page

  4. This page will prompt you for your NETID and password to log in. If you are a visitor on campus, then click the link at the bottom of the page and you can self-register an account.

  5. After a brief moment the system should then inform you that you have been given Internet access. If you are a faculty, staff, or student and need to set up your device for IllinoisNet please follow the instructions above. Any visitors should click "Click Here for Wi-Fi Access" and proceed with having access to the network. Keep in mind that any visitor accounts are only valid until 4am the following day, after which you will need to repeat this process.

  6. Still having issues? Please contact the help desk. Details on how to reach out to us can be found here: Technology Services Help Desk


For whatever the reason you had to reset your your NETID password! Devices love to hold on to your old password and cause all sorts of trouble with letting you back on the Wi-Fi. To update your device to have the new password, you will need to remove its Wi-Fi profile and reconfigure your device. Please follow the instructions below to help with your device.

  1. Sign in to the Chromebook with the Administrator account

  2. At the bottom right, select the time and click the Settings Icon (Gear Icon)

  3. In the "Network" section, select Wi-Fi

  4. Select Known Networks

  5. Find the Network name "IllinoisNet" and select the three dot icon and click Forget

  6. Now that you have removed the Wi-Fi Profile, please follow the instruction above on how to reconfigure your device for the appropriate SSID.

  7. Still having issues? Please don't hesitate to contact our Technology Services Help Desk.




Keywords:Wi-Fi Help Portal chromebook   Doc ID:105466
Owner:wireless w.Group:University of Illinois Technology Services
Created:2020-08-31 15:56 CDTUpdated:2020-08-31 16:39 CDT
Sites:University of Illinois Technology Services
Feedback:  1   0