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Teams, Client Troubleshooting

On this page, you can learn how troubleshoot various issues with Teams such as Audio, Video, and your display picture.

Always first ensure your Teams client is fully up to date and all peripherals are securely plugged into your device.  

Note: The Away Status is a on set 5 minute idle timer that cannot be changed. 

For a comprehensive library provided by Microsoft regarding various Teams issues with audio, video, presence and more, please click here: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-welcome 

For some common problems please follow one of the links below:  

How to Change your Display Picture



KeywordsTeams, Presence, Status, Camera, microphone, Screen share, cache   Doc ID123011
OwnerLync M.GroupUniversity of Illinois Technology Services
Created2022-12-12 14:25:21Updated2023-08-31 15:26:27
SitesUniversity of Illinois Technology Services
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