TeamDynamix, Getting Started with Reports

This article points TDX technicians to resources for using the built-in Report Builder, getting started with TDX data in Power BI, and gaining access to the EDW reporting tool, EDDIE.

TDX

TDX Solutions Article - "Using Reports"

Coming Soon! Commonly-Used TDX Report Templates (U of I Box, login required)

Power BI

LinkedIn Learning Tutorial for Power BI Basics

Accessing TDX data in Power BI – please send a request to the TDX at Illinois Service Team to get started with the TDX API.

Connecting to EDW data via ODBC

EDW/EDDIE

How to request EDDIE access:

Start here to find your USC

Your USC will request access using the form available here

Here is the information the USC must provide:

  • Data Desired: Service Desk Reporting
  • Data User Role/Job Category: Data Analyst (Limited) 
  • Intended use of data: [Explain any intended uses, such as pulling the data into Power BI and/or running aggregate reports for your TDX unit]
  • Reason for making the request: [Justification; potentially same as above]
  • Does user have a signed Information Compliance form on file: Yes
  • Has user attended FERPA training: Yes 


Keywords:
TDX teamdynamics "team dynamix" "team dynamics" reporting metrics graphs dashboard "report builder" "build report" "ticket report" 
Doc ID:
144344
Owned by:
TDX C. in University of Illinois Technology Services
Created:
2024-11-05
Updated:
2024-12-04
Sites:
University of Illinois System, University of Illinois Technology Services