If you're looking for information on how to install and configure VPN clients, see the VPN Installation Knowledge Base articles and select the operating system you need.

Guest account information for administrators

If your department or unit will be hosting guests to campus, having them self-register on IllinoisNet Guest WiFi is the simplest way to provide them with short-term network access.

For guests that need access to IllinoisNet, or a VPN connection,  creating a departmentally sponsored short-term network guest accounts will get them that additional access.

For guests who will need longer-term access (more than a month), consider applying for a long term guest NetID instead. Guest accounts typically expire after 3 days; a NetID can be extended for as long as necessary.

NOTE: Creating an Active Directory User object will not grant VPN access.  VPN access is provided either through short-term network guest accounts, or through a long-term guest NetID.

Supporting VPN customers

If you're an IT professional who needs to help users connect to the VPN in order to gain access from off-campus, the following documents can assist you.

• VPN Frequently Asked Questions
  Dozens of questions, including questions about supported operating systems and specific error messages, are answered here.
• Firewall ports that the VPN system uses
  This page describes how to configure users' personal firewalls and off campus firewalls to allow a connection to the VPN.
• VPN Networking Diagram
  If you need to allow VPN-assigned network addresses access to your departmental network resources while blocking network addresses arriving from other subnets, this page illustrates the interactions between VPN subnets and regular subnets.
• The IP range listing file
  This file is kept up to date with the latest information about which IP ranges are used for VPN, and wireless subnets.