Active Directory, Account Locked after password reset

I reset my password and it doesn't work all the time or at all.

If you think your AD account has been locked, please contact the Tech Services Help Desk to have them check and unlock your account.

Typically this happens after entering an incorrect password too many times in a short period or when you have saved passwords on your device and have just reset your password.

Common saved passwords on computers, laptops and smart devices:
  • wireless
  • email
  • mapped network drives
  • printers




Keywords:AD, Active Directory, Account, Locked, Lockout reset prompt prompts   Doc ID:48092
Owner:Active D.Group:University of Illinois Technology Services
Created:2015-03-03 14:23 CSTUpdated:2017-11-28 15:38 CST
Sites:University of Illinois Technology Services
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