Identity Management, Deactivation, Why was my account deactivated or disabled when I switched from student to staff member?
I was a student and have now become a staff member. My accounts have been deactivated.
Most staff who were students get
deactivated because information was not updated in their EMPLOYEE
Record in Banner. If this information is updated, your services will be
restored. (Warning: Do not confuse the Employee Record with the Job
Record. Making a change to the Job Record in Banner will not resolve the
If a staff member needs to know what employee code is being fed to us from Banner, the Help Desk staff can look at a Electronic Directory record to confirm the code.
All changes in your employee records need to be made by your department. The Help Desk cannot make changes to this information.