WSAA, MSS, Windows Server Administration & Applications, Managed System Services Outages

Who do I contact if services supported by WSAA are not working correctly?

WSAA Support Options for Customers

Email

Send an email to WSAAsupport@illinois.edu to create a ticket for the WSAA Infrastructure group.

Phone

In the event of an emergency, call the Technology Services Help Desk at 217-244-7000 and ask for WSAA After Hours support.. Calls will be handled by the Help Desk by calling WSAA members listed in the Contacts Database.



Keywords:
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Doc ID:
88564
Owned by:
Help Desk T. in University of Illinois Technology Services
Created:
2018-12-18
Updated:
2024-03-15
Sites:
University of Illinois Technology Services