Authors
A KB user who may edit documents. Authors may or may not be able to publish documents and all follow their KB Group's agreed upon document workflow.
Document capture
Document capture is any one of several processes used to convert a physical document to another format, typically a digital representation.
Document Lifecycle
The document lifecycle is the sequence of stages that a document goes through from its creation to its eventual archival or deletion. Proper procedures throughout the document’s lifecycle are an important part of content management.
This is a set of defined processes that help your KB Group obtain, organize, store and deliver information crucial to its operation in the most effective manner possible. The stages of a document’s lifecycle include: creation, publication (site access), categorizing (topics), keywords, metadata tagging, delivery or sharing, repurposing, review and reporting, archiving and / or deletion.
Document Review Mode
Click on the Title of a document in any queue: Active, In Review, In Progress, Inactive and/or Trash to see its content in read-only mode.
Font
A font is a set of printable or displayable text characters in a specific style and size.
Living Documentation
Living documentation is a dynamic system documentation that provides information that is current, accurate and easy to understand. Documents that are written in a natural language format serve as the core of living documentation. Your content experts can review the documentation to ensure that it describes the desired behavior of the system from a logical standpoint.