KnowledgeBase User's Guide Search Results

KB User's Guide - Explanation of User Types and Access Levels

This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.

• Group: KB User's Guide
• Views this week: 95
• Total views: 31508

ID: 36826

KB User's Guide - Understanding Access to Documents

The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...

• Group: KB User's Guide
• Views this week: 70
• Total views: 2684

ID: 135986

KB User's Guide - General Info - Table of Contents

Clicking on any link on this page will lead you to the KB User's Guide KB subsite. Once on the subsite, you may continue to search for documents and advanced search features to find what you need.

• Group: KB User's Guide
• Views this week: 81
• Total views: 75997

ID: 5233

KB Author Training - Overview

This document contains an overview and a table of contents for the 'KB Author Training' series of documents.

• Group: KB User's Guide
• Views this week: 90
• Total views: 44278

ID: 23277

KB User's Guide - Documents Tab - Create a Table of Contents

A custom KB plugin allows you to easily generate a table of contents at the top of your document, allowing users to easily navigate to sections within. Note: the table of contents will use any Headings (Heading 2, Heading 3, h2, h3, etc.) that you ...

• Group: KB User's Guide
• Views this week: 78
• Total views: 4662

ID: 36923

KB User's Guide - General Info - How to Create Accessible Documents

This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.

• Group: KB User's Guide
• Views this week: 86
• Total views: 13632

ID: 112389

KB User's Guide - General Info - Checking KB Documents for Accessibility

This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.

• Group: KB User's Guide
• Views this week: 63
• Total views: 30236

ID: 85611

KB User's Guide - Documents Tab - TinyMCE Accessibility Checker

This document provides information on the TinyMCE editor's accessibility checker and how it checks for and fixes any possible issues within a document.

• Group: KB User's Guide
• Views this week: 65
• Total views: 10224

ID: 116740

KB User's Guide - Settings Tab - SEO Description for the Internal and External Sites

When it comes to optimizing your site for optimal SERP (search engine results page) performance, the content of your internal and/ or external site's SEO (search engine optimization) description are a crucial component that users evaluate when ...

• Group: KB User's Guide
• Views this week: 65
• Total views: 24909

ID: 36829

KB User's Guide - Documents Tab - Demo - Up, Previous, Next - Page One

This document demonstrates the use of the Up, Previous, and Next functionality. This document is the first page in a series of four documents. This could serve as the Table of Contents or top most document in the document tree.

• Group: KB User's Guide
• Views this week: 79
• Total views: 30612

ID: 15335

KB User's Guide - Documents Tab - Demo - Up, Previous, Next - Page Four

This document demonstrates the use of the Up, Previous, and Next functionality. This is the fourth document in the series of four documents.

• Group: KB User's Guide
• Views this week: 63
• Total views: 25470

ID: 15338

KB User's Guide - Documents Tab - Demo - Up, Previous, Next - Page Two

This document demonstrates the use of the Up, Previous, and Next functionality. This is the second page in the series of four documents.

• Group: KB User's Guide
• Views this week: 56
• Total views: 26307

ID: 15336

KB User's Guide - Documents Tab - Demo - Up, Previous, Next - Page Three

This document demonstrates the use of the Up, Previous, and Next functionality. This is the third document in the series of four documents.

• Group: KB User's Guide
• Views this week: 57
• Total views: 26054

ID: 15337

KnowledgeBase (KB) Training

This document is the first in a series of documents teaching people how to use the KnowledgeBase.

• Group: KB User's Guide
• Views this week: 68
• Total views: 25836

ID: 15354

KB User's Guide - Documents Tab - Document Style Guidelines

This style guide lists a set of standards for design and writing of KB documents. This document defines the standards and conventions used in KB User's Guide Documents. These guidelines are provided to ensure that all documents use the same style, ...

• Group: KB User's Guide
• Views this week: 175
• Total views: 63207

ID: 5304

KB Author Training - Title, Keywords, and Summary Fields

This training document provides detailed information about the Title, Keywords, and Summary fields in the editor. It includes training exercises demonstrating the functionality of fields. For detailed information about other aspects of the editor, ...

• Group: KB User's Guide
• Views this week: 85
• Total views: 34956

ID: 23189

KB User's Guide - Documents Tab - Document Searching and Sorting

The Documents tab includes many ways to search for documents.

• Group: KB User's Guide
• Views this week: 81
• Total views: 34356

ID: 5250

KB User's Guide - Documents Tab - TinyMCE 'To The Top' Plugin

This document explains the 'To The Top' plugin in the TinyMCE editor.

• Group: KB User's Guide
• Views this week: 62
• Total views: 2970

ID: 135308

KB User's Guide - Assessment Tab - Dropbox

This document describes how KB Admins can create a dropbox for their internal users (e.g. trainees, students, etc.) to upload files to.

• Group: KB User's Guide
• Views this week: 52
• Total views: 12104

ID: 6272

KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site

Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.

• Group: KB User's Guide
• Views this week: 70
• Total views: 28149

ID: 15355