KB User's Guide - Documents Tab - Glossary and Glossary Items
Last updated on 2024-11-15
Glossaries are useful to understand the meaning of terms relevant to the contents of of your KB site. The KB glossary is easy to use and there are a few ways to access it and display terms your KB pages.- Group: KB User's Guide
- Views this week: 382
- Total views: 36081
KB User's Guide - Settings Tab - CSS for Full View
Last updated on 2024-11-15
This document explains how fields in the Layout screen can be used to modify the look and feel of a KB site.- Group: KB User's Guide
- Views this week: 462
- Total views: 31940
KB User's Guide - Site Pref Tab - Mobile CSS
Last updated on 2024-11-15
The mobile view of the KnowledgeBase (KB) allows for optimized viewing on devices with smaller screens.- Group: KB User's Guide
- Views this week: 373
- Total views: 28131
KB User's Guide - KB Training - Watch the New Editor Training
Last updated on 2024-11-15
The KB Team held a training on the new document editor, which will eventually replace the classic editor. If you weren't able to attend, you can view the training recording here.- Group: KB User's Guide
- Views this week: 414
- Total views: 19047
KB User's Guide - Documents Tab - Creating and Using Document Headers and Footers
Last updated on 2024-11-15
The Page header and Page hooter features allow authors to apply predefined headers and footers to their documents using a simple drop-down menu. Users with publish rights can also define new headers and footers or edit existing options using these ...- Group: KB User's Guide
- Views this week: 341
- Total views: 32761
KB User's Guide - Users Tab - Search and Display Filters on the Existing Users Screen
Last updated on 2024-11-15
Those with permissions to the Users tab can add or edit users in your KB group. This document will show how to filter a- Group: KB User's Guide
- Views this week: 426
- Total views: 29285
KB User's Guide - Documents Tab - KB Custom Class Names
Last updated on 2024-11-15
This document lists KB custom tags for your reference. If an author inadvertently uses a class name that the KB uses for custom tags (e.g. class="internal"), it will have unintended results in the KB document. The following is a reference point for ...- Group: KB User's Guide
- Views this week: 334
- Total views: 25058
KB User's Guide - API - Increasing the Number of Allowed Daily Connections for an IP Address [Campus login required]
Last updated on 2024-10-18
This document describes how to authorize certain IP addresses to make an increased number of daily connections to the KB API. This may be necessary if you have a device that frequently calls the API and regularly reaches the default limit of 800 ...- Group: KB User's Guide
- Views this week: 0
- Total views: 1
KB User's Guide - Documents Tab - Creating a KB Document from Microsoft Office or Google Docs
Last updated on 2024-10-18
This document explains the available methods for creating a KB document from content drafted in Microsoft Word or Google Docs.- Group: KB User's Guide
- Views this week: 345
- Total views: 32196
KB User's Guide - Documents Tab - Adding Images and Other Files to Your Documents
Last updated on 2024-10-16
This document describes the various ways that you can add images and other supplemental files to your KB documents.- Group: KB User's Guide
- Views this week: 332
- Total views: 51388
KB User's Guide - Documents Tab - Image Guidelines
Last updated on 2024-10-15
This document explains guidelines for images included in your KB documents, including standards for formatting, sizing, and displaying as well as recommended naming conventions.- Group: KB User's Guide
- Views this week: 387
- Total views: 53326
KB User's Guide - Documents Tab - Managing Attachments
Last updated on 2024-10-15
This document describes the different ways you can manage the contents of your document or shared attachment folders.- Group: KB User's Guide
- Views this week: 422
- Total views: 4904
KB User's Guide - Home Tab - My Profile
Last updated on 2024-10-15
The My Profile screen allows you to change personal information in your user profile. From this page, you can also adjust how you interact with the KB by adjusting your default KB group, default tab and the editor mode selection that best suits ...- Group: KB User's Guide
- Views this week: 70
- Total views: 34354
KB User's Guide - Documents Tab - Attachment Search
Last updated on 2024-10-14
In addition to searching for document keywords and text, the KB's search engine allows users to search for text within certain types of file attachments.- Group: KB User's Guide
- Views this week: 54
- Total views: 26293
KB User's Guide - Documents Tab - Overview of Fields in Document editor
Last updated on 2024-10-14
This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.- Group: KB User's Guide
- Views this week: 288
- Total views: 133821
KB User's Guide - Documents Tab - Editing a Shared Document
Last updated on 2024-10-14
This document describes how the document edit screen will appear when you edit a document that has been shared by another group.- Group: KB User's Guide
- Views this week: 57
- Total views: 4488
KB User's Guide - Documents Tab - Redirect a document via the "See also" field
Last updated on 2024-10-14
This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.- Group: KB User's Guide
- Views this week: 64
- Total views: 29659
KB User's Guide - Documents Tab - Suggest a Document Link - How to Submit a Suggestion
Last updated on 2024-10-14
The Suggest a document link allows users to submit requests for new documentation.- Group: KB User's Guide
- Views this week: 61
- Total views: 37953
KB User's Guide - General Info - Site-Level Vs. Document-Level Feedback
Last updated on 2024-10-14
This document describes the difference between site-level and document-level feedback forms available to end users, including how related notifications are routed.- Group: KB User's Guide
- Views this week: 56
- Total views: 23590
KB User's Guide - Settings Tab - "Hide Restricted Documents from Search" Setting
Last updated on 2024-10-14
This document explains how to hide restricted documents from internal live site search results.- Group: KB User's Guide
- Views this week: 45
- Total views: 27326
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