KB User's Guide - Documents Tab - Document Style Guidelines
Last updated on 2024-09-03
This style guide lists a set of standards for design and writing of KB documents. This document defines the standards and conventions used in KB User's Guide Documents. These guidelines are provided to ensure that all documents use the same style, ...- Group: KB User's Guide
- Views this week: 175
- Total views: 63207
KB User's Guide - Settings Tab - Blocking IP Addresses
Last updated on 2024-08-27
This document describes how to block specific device IP addresses and IP ranges and prevent them from accessing your KB sites. This is useful if you notice that certain IP addresses are generating spam or performing a large number of irregular ...- Group: KB User's Guide
- Views this week: 77
- Total views: 308
KB User's Guide - Advanced HTML - Create a list of featured links
Last updated on 2024-08-20
Add a group of links in a two column card-style layout within the flow of your document or as their own content module on a custom homepage.- Group: KB User's Guide
- Views this week: 79
- Total views: 5571
KB User's Guide - Settings Tab - Site Footers
Last updated on 2024-08-13
This document explains how you can customize the footer that displays on your internal and external live sites from the Settings tab.- Group: KB User's Guide
- Views this week: 58
- Total views: 3935
KB User's Guide - API - Site Banners
Last updated on 2024-08-13
This document provides information for the Site Banners API for the KnowledgeBase.- Group: KB User's Guide
- Views this week: 60
- Total views: 21397
KB Author Training - Editing an Existing Document
Last updated on 2024-08-13
This document contains instructions for editing an existing document. For detailed information about other aspects of the document editor, please continue with this training series or return to the 23277.- Group: KB User's Guide
- Views this week: 99
- Total views: 38921
KB User's Guide - General Info - Topics Search on the Live Sites
Last updated on 2024-08-13
This document describes how the topic dropdown affects the search functionality on the live sites.- Group: KB User's Guide
- Views this week: 58
- Total views: 27998
KB User's Guide - General Info - KnowledgeBase Search Tips
Last updated on 2024-08-13
This document gives an overview of how to effectively use the Search function in the KB Live Site(s).- Group: KB User's Guide
- Views this week: 58
- Total views: 27116
KB User's Guide - Settings Tab - Edit This Page button
Last updated on 2024-08-13
After publishing a document to your Internal KB site, an Edit this page button appears on the upper right of the document of the live site. This button can act as a shortcut to the KB Admin Tools. This document will show admins how to adjust this ...- Group: KB User's Guide
- Views this week: 65
- Total views: 26961
KB User's Guide - Settings Tab - Customizing Live Site Messages
Last updated on 2024-08-13
Admins and Users who have permissions to access the Settings tab may customize messages for your KB site, such as those shown to users after they perform searches or try to access a document that is unavailable. This document will walk you through ...- Group: KB User's Guide
- Views this week: 64
- Total views: 25151
KB User's Guide - Users Tab - Adding a User
Last updated on 2024-07-24
This document explains how to add a user to your KB and grant them permissions consistent with your workflow. In the spirit of Best Practices, KB Admins control permissions to their KB Site. However, please be mindful that any user with the Users ...- Group: KB User's Guide
- Views this week: 129
- Total views: 50928
KB User's Guide - API - Connecting to the Internal API [Campus login required]
Last updated on 2024-07-10
This document describes the process to authenticate and connect to a site's internal API, which allows you to make GET requests to access internal KB content available to your site.- Group: KB User's Guide
- Views this week: 0
- Total views: 0
KB User's Guide - Topics Tab - Introduction to the Topics Tree
Last updated on 2024-07-09
This document provides an overview of the topics tree in the KB Admin Tools, which is found under the Topics tab.- Group: KB User's Guide
- Views this week: 67
- Total views: 32822
KB User's Guide - Documents Tab - Blogging
Last updated on 2024-07-09
Blogging functionality allows document users and readers to post comments to individual KnowledgeBase (KB) documents. Please note that blogging works *only on* internal sites/documents.- Group: KB User's Guide
- Views this week: 51
- Total views: 25862
KB User's Guide - Documents Tab - Using the Include Doc Feature to Restrict Content
Last updated on 2024-07-09
This document will show you how to create a document that is restricted to a subset of your internal users. We will then show you how to embed the document with restricted content into a "container" document which is intended for general consumption.- Group: KB User's Guide
- Views this week: 61
- Total views: 29271
KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site
Last updated on 2024-07-02
Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.- Group: KB User's Guide
- Views this week: 70
- Total views: 28149
KB User's Guide - Using Manifest to Authorize Users for the KB
Last updated on 2024-06-18
This document describes how you can use the UW-Madison Manifest service to provide access to your KB, either to automatically authorize a group of users for your internal KB, or to provision NetIDs for external collaborators that need access.- Group: KB User's Guide
- Views this week: 70
- Total views: 14561
KB User's Guide - Documents Tab - Requesting a Document From Another Group
Last updated on 2024-06-17
In the KB, you can have documents that are owned and maintained by other groups shared with your own group, making it possible for your users to easily access that existing content without recreating it for your group. This page describes how to ...- Group: KB User's Guide
- Views this week: 60
- Total views: 31713
KB User's Guide - Settings Tab - Google Analytics
Last updated on 2024-06-12
Tracking the use of your Knowledge Base space is important to knowing what your users are accessing and to be aware of top documents and site visitor behaviors. This document will walk you through the process of setting up the analytics within your ...- Group: KB User's Guide
- Views this week: 321
- Total views: 33440
KB User's Guide - Settings Tab - Enable the Email Listener Form
Last updated on 2024-06-07
This document describes how to add an optional form to your KB live site that can be used by end users to submit questions or issues to a specified support address.- Group: KB User's Guide
- Views this week: 60
- Total views: 22753
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