Results: 41-60 of 236

KB User's Guide - Assessment Tab - Quiz/Survey Results

The Results screen allows you to see which of your users has completed.

• Group: KB User's Guide
• Views this week: 119
• Total views: 39886

ID: 43459

2020 KnowledgeBase (KB) User Group Meeting

Please see session descriptions for our 2020 KB User Group Meeting below.

• Group: KB User's Guide
• Views this week: 80
• Total views: 22955

ID: 104232

KB User's Guide - Assessment Tab - Quiz/Survey Results: Deleting Results

Those creating quizzes or surveys can test on the live sites before releasing them to customers. Follow the steps below to delete results that do not pertain to your quiz or survey results set.

• Group: KB User's Guide
• Views this week: 100
• Total views: 32046

ID: 64155

KB User's Guide - Documents Tab - Reviewing Expiring Documents

This document explains how to track expiring documents and ensure that they are reviewed prior to expiration.

• Group: KB User's Guide
• Views this week: 96
• Total views: 20874

ID: 12072

KB User's Guide - Live Sites - Suggest a Document Link

End users viewing your published KB content will be able to click a link or button to "Suggest a Document," which is intended for instances where they could not find the content they were looking for. Please see below for additional information on ...

• Group: KB User's Guide
• Views this week: 99
• Total views: 35271

ID: 14862

KB User's Guide - Documents Tab - Suggest a Document Link - How to disable Suggest a Document links

Instructions for how to turn off or disable the Suggest a Document links.

• Group: KB User's Guide
• Views this week: 113
• Total views: 33794

ID: 21985

KB User's Guide - Users Tab - Overview of User Permissions

This document explains each of the user permissions found under the Users tab.

• Group: KB User's Guide
• Views this week: 119
• Total views: 8932

ID: 142708

KB User's Guide - User Training: How to Guide Those Visiting Your Live KB Site

This document describes how your users can find the documents they seek.

• Group: KB User's Guide
• Views this week: 78
• Total views: 34935

ID: 15356

KB User's Guide - Users Tab - Updating a User's Default KB Group Space via the Users Tab

This document demonstrate how Group Space Admin, who has access to the Users Tab, can update the Default Group Space of a user in their own Group Space. Use Case : A KB Admin from Group Space A grants access to an user who still has access to Group ...

• Group: KB User's Guide
• Views this week: 112
• Total views: 35388

ID: 5961

KB User's Guide - Users Tab - User Lacks Permissions or Cannot Log Into KB Admin Tools

This document describes what to do if a user reports that they are not getting the correct level of access when they are logged into the KB Admin Tools, or if they report that they are being redirected to the external KB after logging in.

• Group: KB Process
• Views this week: 62
• Total views: 10488

ID: 106850

KB User's Guide - Settings Tab - Searching / Sorting Options

KB admins can customize their site's searching and sorting options to meet their user's needs. This document will walk you through each of the features and show what they look like on your live site.

• Group: KB User's Guide
• Views this week: 138
• Total views: 42791

ID: 5342

KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site

Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.

• Group: KB User's Guide
• Views this week: 89
• Total views: 35462

ID: 15355

KB User's Guide - Users Tab - Group Authorization

This document describes how to create User Group Authorization rules in order to grant a select group automated read access to either your Live internal KB site or read and write access to a specific KB documents.

• Group: KB User's Guide
• Views this week: 145
• Total views: 43953

ID: 22116

2025 KnowledgeBase (KB) User Group Meeting

Our annual KB User Group Meeting will take place the week of August 4-8. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

• Group: KB User's Guide
• Views this week: 117
• Total views: 3697

ID: 153749

KB User's Guide - Creating a Group Authorization Rule with Person API Workday Data [Campus login required]

This document describes how to update your Group Authorization rules directly in the KB (without using a Manifest group).

• Group: KB User's Guide
• Views this week: 0
• Total views: 8

ID: 150992

KB User's Guide - Advanced HTML - Decision Tree

This document describes how to create a decision tree that can be placed within a KB document to aid in troubleshooting or other complex decision-making scenarios.

• Group: KB User's Guide
• Views this week: 102
• Total views: 50517

ID: 66704

KB User's Guide - Documents Tab - Archive or Delete a Template

The template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template so it can no longer be used to create new documents.

• Group: KB User's Guide
• Views this week: 107
• Total views: 32162

ID: 74653

KB User's Guide - Documents Tab - Attachment Search

In addition to searching for document keywords and text, the KB's search engine allows users to search for text within certain types of file attachments.

• Group: KB User's Guide
• Views this week: 78
• Total views: 30717

ID: 27227

KB User's Guide - General Info - Checking KB Documents for Accessibility

This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.

• Group: KB User's Guide
• Views this week: 134
• Total views: 38433

ID: 85611

KB User's Guide - Documents Tab - Embedding a Kaltura MediaSpace Video in a KB Document

UW-Madison users may use a Kaltura MediaSpace account to host videos they wish to embed in the KB. This document will point you to instructions on using Kaltura, as well as how to embed your video into a KB document.

• Group: KB User's Guide
• Views this week: 113
• Total views: 35345

ID: 49517