KB User's Guide - Topics Tab - Enable the Topic Tree Side Menu on your Live Site(s)
Last updated on 2023-08-01
The Topics Tree can be seen in the form of a Topic (Site) Map on your KB internal/ or external sites. For details about how to create topics, please see 5344- Group: KB User's Guide
- Views this week: 36
- Total views: 51933
KB User's Guide - Assessment Tab - Quiz/Survey Results
Last updated on 2023-07-24
The Results screen allows you to see which of your users has completed.- Group: KB User's Guide
- Views this week: 35
- Total views: 41699
2020 KnowledgeBase (KB) User Group Meeting
Last updated on 2023-07-13
Please see session descriptions for our 2020 KB User Group Meeting below.- Group: KB User's Guide
- Views this week: 25
- Total views: 24167
KB User's Guide - Assessment Tab - Quiz/Survey Results: Deleting Results
Last updated on 2023-05-12
Those creating quizzes or surveys can test on the live sites before releasing them to customers. Follow the steps below to delete results that do not pertain to your quiz or survey results set.- Group: KB User's Guide
- Views this week: 43
- Total views: 33560
KB User's Guide - Documents Tab - Reviewing Expiring Documents
Last updated on 2023-04-25
This document explains how to track expiring documents and ensure that they are reviewed prior to expiration.- Group: KB User's Guide
- Views this week: 35
- Total views: 22747
KB User's Guide - Live Sites - Suggest a Document Link
Last updated on 2022-07-20
End users viewing your published KB content will be able to click a link or button to "Suggest a Document," which is intended for instances where they could not find the content they were looking for. Please see below for additional information on ...- Group: KB User's Guide
- Views this week: 25
- Total views: 36968
KB User's Guide - Documents Tab - Suggest a Document Link - How to disable Suggest a Document links
Last updated on 2021-06-01
Instructions for how to turn off or disable the Suggest a Document links.- Group: KB User's Guide
- Views this week: 34
- Total views: 35420
KB User's Guide - Users Tab - Overview of User Permissions
Last updated on 2024-10-01
This document explains each of the user permissions found under the Users tab.- Group: KB User's Guide
- Views this week: 45
- Total views: 10852
KB User's Guide - User Training: How to Guide Those Visiting Your Live KB Site
Last updated on 2023-12-04
This document describes how your users can find the documents they seek.- Group: KB User's Guide
- Views this week: 26
- Total views: 36766
KB User's Guide - Users Tab - Updating a User's Default KB Group Space via the Users Tab
Last updated on 2023-08-07
This document demonstrate how Group Space Admin, who has access to the Users Tab, can update the Default Group Space of a user in their own Group Space. Use Case : A KB Admin from Group Space A grants access to an user who still has access to Group ...- Group: KB User's Guide
- Views this week: 39
- Total views: 37071
KB User's Guide - Users Tab - User Lacks Permissions or Cannot Log Into KB Admin Tools
Last updated on 2025-10-22
This document describes what to do if a user reports that they are not getting the correct level of access when they are logged into the KB Admin Tools, or if they report that they are being redirected to the external KB after logging in.- Group: KB Process
- Views this week: 17
- Total views: 11477
KB User's Guide - Settings Tab - Searching / Sorting Options
Last updated on 2025-10-27
KB admins can customize their site's searching and sorting options to meet their user's needs. This document will walk you through each of the features and show what they look like on your live site.- Group: KB User's Guide
- Views this week: 112
- Total views: 45550
KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site
Last updated on 2024-07-02
Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.- Group: KB User's Guide
- Views this week: 32
- Total views: 37170
KB User's Guide - Users Tab - Group Authorization
Last updated on 2025-10-27
This document describes how to create User Group Authorization rules in order to grant a select group automated read access to either your Live internal KB site or read and write access to a specific KB documents.- Group: KB User's Guide
- Views this week: 55
- Total views: 46425
2025 KnowledgeBase (KB) User Group Meeting
Last updated on 2025-08-15
Our annual KB User Group Meeting will take place the week of August 4-8. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 30
- Total views: 5390
KB User's Guide - Creating a Group Authorization Rule with Person API Workday Data [Campus login required]
Last updated on 2025-05-21
This document describes how to update your Group Authorization rules directly in the KB (without using a Manifest group).- Group: KB User's Guide
- Views this week: 0
- Total views: 8
KB User's Guide - Document Edit Screen Transition FAQ
Last updated on 2026-03-06
This document answers some common questions about the transition to the new document editing interface in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 83
- Total views: 6732
KB User's Guide - General Info - Checking KB Documents for Accessibility
Last updated on 2026-03-06
This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.- Group: KB User's Guide
- Views this week: 149
- Total views: 40855
KB User's Guide - Documents Tab - Enabling Internal Discussion Feature
Last updated on 2026-02-27
The internal discussion feature allows document users and readers to post comments to individual KnowledgeBase (KB) documents. Please note that this feature will only appear when viewing documents internally on your live site.- Group: KB User's Guide
- Views this week: 63
- Total views: 34023
KB User's Guide - KnowledgeBase Service Roadmap [Campus login required]
Last updated on 2026-02-23
We are continually working to maintain and improve the UW KnowledgeBase service. Please see the table below for an overview of the projects we are working on in the current fiscal year.- Group: KB User's Guide
- Views this week: 0
- Total views: 0
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