KB User's Guide - Users Tab - Batch Transfer Document Ownership
Last updated on 2025-09-12
This document explains how to transfer document ownership from one user to another via the Users tab.- Group: KB User's Guide
- Views this week: 110
- Total views: 43751
KB User's Guide - Documents Tab - Document Style Guidelines
Last updated on 2026-09-09
This style guide lists a set of standards for design and writing of KB documents. This document defines the standards and conventions used in KB User's Guide Documents. These guidelines are provided to ensure that all documents use the same style, ...- Group: KB User's Guide
- Views this week: 329
- Total views: 106671
KB User's Guide - Settings Tab - Enable the Email Listener Form
Last updated on 2026-09-15
By adding an Email Listener, administrators can create a more seamless connection between their KB group and their support processes while gaining valuable feedback to improve the quality and effectiveness of their documentation. This document ...- Group: KB User's Guide
- Views this week: 106
- Total views: 35813
KB User's Guide - Topics Tab - Enable the Topic Tree Side Menu on your Live Site(s)
Last updated on 2023-08-01
The Topics Tree can be seen in the form of a Topic (Site) Map on your KB internal/ or external sites. For details about how to create topics, please see 5344- Group: KB User's Guide
- Views this week: 83
- Total views: 55237
KB User's Guide - KB Admin Tools - Login to the KB Admin Tools (UW Madison Only)
Last updated on 2026-06-30
Admins and users with access to the KB Admin Tools can use the info on this page to create and modify documents in their KB space.- Group: KB User's Guide
- Views this week: 85
- Total views: 38522
KB User's Guide - Documents Tab - How to Create and Publish a Document
Last updated on 2026-10-01
This document explains how to create a new document using the KB Admin Tools.- Group: KB User's Guide
- Views this week: 242
- Total views: 81025
KB User's Guide - Documents Tab - Reviewing Expiring Documents
Last updated on 2026-09-14
This document explains how to track expiring documents and ensure that they are reviewed prior to expiration.- Group: KB User's Guide
- Views this week: 126
- Total views: 26961
KB User's Guide - Documents Tab - Batch Transfer
Last updated on 2025-10-15
This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...- Group: KB User's Guide
- Views this week: 167
- Total views: 63252
KB User's Guide - Users Tab - Updating a User's Default KB Group Space via the Users Tab
Last updated on 2026-08-21
This document explains how a Group Space Admin can update a user's default Group Space within their own Group Space.
Use Case: A KB Admin in Group Space A grants access to a user whose default KB Group Space is still set to Group Space B from a ...- Group: KB User's Guide
- Views this week: 119
- Total views: 41176
KB User's Guide - Enabling Dark Mode for the TinyMCE Editor
Last updated on 2026-05-26
This document describes how a KB author can set a preference for the TinyMCE WYSIWYG editor to load in dark mode when editing KB documents.- Group: KB User's Guide
- Views this week: 45
- Total views: 3009
KB User's Guide - Settings Tab - Customize your site's layout and visual presentation
Last updated on 2026-07-02
This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.- Group: KB User's Guide
- Views this week: 141
- Total views: 22754
2020 KnowledgeBase (KB) User Group Meeting
Last updated on 2026-07-02
Please see session descriptions for our 2020 KB User Group Meeting below.- Group: KB User's Guide
- Views this week: 79
- Total views: 26689
KB User's Guide - Creating a Group Authorization Rule with Person API Workday Data [Campus login required]
Last updated on 2026-05-19
This document describes how to update your Group Authorization rules directly in the KB (without using a Manifest group).- Group: KB User's Guide
- Views this week: 0
- Total views: 9
KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site
Last updated on 2024-07-02
Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.- Group: KB User's Guide
- Views this week: 93
- Total views: 40854
Reviewer [Glossary]
Last updated on 2026-09-01
- Group: KB User's Guide
- Views this week: 104
- Total views: 1157
2022 KnowledgeBase (KB) User Group Meeting
Last updated on 2026-09-03
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 78
- Total views: 2989
KB User's Guide - API - Update Article Content (PATCH) [Campus login required]
Last updated on 2026-08-31
This document provides information for performing a partial update on an existing KnowledgeBase (KB) article via API.- Group: KB User's Guide
- Views this week: 0
- Total views: 0
KB User's Guide - API - Archive Article (DELETE) [Campus login required]
Last updated on 2026-08-31
This document provide information for archiving an existing document via the KnowledgeBase (KB) API.- Group: KB User's Guide
- Views this week: 0
- Total views: 0
KB User's Guide - API - Replace Article Content (PUT) [Campus login required]
Last updated on 2026-08-31
This document provides information for entirely replacing the content of an existing KnowledgeBase (KB) article via API.- Group: KB User's Guide
- Views this week: 1
- Total views: 1
KB User's Guide - Documents Tab - Document Review Screen Actions
Last updated on 2026-09-09
This document will describe the various action buttons that are available on the document review screen along with their functions.- Group: KB User's Guide
- Views this week: 126
- Total views: 37221
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