Results: 61–80 of 228

KB User's Guide - Advanced HTML - Decision Tree

This document describes how to create a decision tree that can be placed within a KB document to aid in troubleshooting or other complex decision-making scenarios.

• Group: KB User's Guide
• Views this week: 32
• Total views: 53598

ID: 66704

KB User's Guide - Contact the KB Team

The KnowledgeBase (KB) team's standard support hours are Monday-Friday 9:00 a.m. to 5:00 p.m..

• Group: KB User's Guide
• Views this week: 26
• Total views: 17560

ID: 113672

KB User's Guide - Documents Tab - Archive or Delete a Template

The template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template so it can no longer be used to create new documents.

• Group: KB User's Guide
• Views this week: 39
• Total views: 35690

ID: 74653

KB User's Guide - Documents Tab - Attachment Search

In addition to searching for document keywords and text, the KB's search engine allows users to search for text within certain types of file attachments.

• Group: KB User's Guide
• Views this week: 26
• Total views: 33023

ID: 27227

KB User's Guide - Advanced HTML - Creating Collapsing and Expanding Panels

This document describes how to add expandable/collapsible panels to a KB document. These panels provide a useful way to organize longer-form content, especially in situations where the reader may only need to read sections that apply to them.

• Group: KB User's Guide
• Views this week: 57
• Total views: 46914

ID: 73277

KB User's Guide - Documents Tab - Embedding a Kaltura MediaSpace Video in a KB Document

UW-Madison users may use a Kaltura MediaSpace account to host videos they wish to embed in the KB. This document will point you to instructions on using Kaltura, as well as how to embed your video into a KB document.

• Group: KB User's Guide
• Views this week: 23
• Total views: 38413

ID: 49517

KB User's Guide - Documents Tab - Editing an Existing Doc

This document explains how to edit previously created documents.

• Group: KB User's Guide
• Views this week: 43
• Total views: 43519

ID: 5252

KB User's Guide - API - Site Banners

This document provides information for the Site Banners API for the KnowledgeBase.

• Group: KB User's Guide
• Views this week: 52
• Total views: 31282

ID: 86187

KB User's Guide - Documents Tab - Archived Documents

This document will discuss how to access and manage archived documents.

• Group: KB User's Guide
• Views this week: 47
• Total views: 41137

ID: 36821

KB User's Guide - Settings Tab - Menus

Menus appear on your Live KB Site(s). There are seven distinct places where an Admin can apply a Menu. This document will help describe Menu functionality and how you can use it to best engage your users.

• Group: KB User's Guide
• Views this week: 71
• Total views: 80751

ID: 27019

KB User's Guide - Documents Tab - Viewing Documents in Review Mode

This document details the functionality available when viewing a document in read-only mode.

• Group: KB User's Guide
• Views this week: 43
• Total views: 48042

ID: 5251

KB User's Guide - KB Site Administrator Responsibilities

Each KB Site has a designated administrator (admin). These are their responsibilities:

• Group: KB User's Guide
• Views this week: 14
• Total views: 32117

ID: 20245

KB User's Guide - Documents Tab - Adding Images and Other Files to Your Documents

This document describes the various ways that you can add images and other supplemental files to your KB documents.

• Group: KB User's Guide
• Views this week: 52
• Total views: 69372

ID: 5722

KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)

This document describes the KB's private share feature and how you can use it to give one-off access to individual internal documents.

• Group: KB User's Guide
• Views this week: 38
• Total views: 42920

ID: 11800

KB User's Guide - Documents Tab - Expired Documents

This document will discuss the Expired document page in the Documents tab.

• Group: KB User's Guide
• Views this week: 55
• Total views: 58846

ID: 15019

KB User's Guide - Documents Tab - Scheduling a Future Publish Date

This document explains how you can schedule a document to be published automatically at a specific future date.

• Group: KB User's Guide
• Views this week: 37
• Total views: 45122

ID: 69832

KB User's Guide - Documents Tab - Restoring a deleted document

Once a KB doc has been deleted, only someone with "Publish" rights can restore that KB doc back. This doc explains how to restore a deleted doc.

• Group: KB User's Guide
• Views this week: 26
• Total views: 37086

ID: 20682

KB User's Guide - Understanding Access to Documents

The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...

• Group: KB User's Guide
• Views this week: 66
• Total views: 17004

ID: 135986

KB User's Guide - Using the Attachments sidebar

In the new document edit screen, the Attachments sidebar can be used to upload, place, and manage images or files that you want to use within a specific document. This document covers how to use it.

• Group: KB User's Guide
• Views this week: 104
• Total views: 225

ID: 161706

KB User's Guide - Settings Tab - "Hide Restricted Documents from Search" Setting

This document explains how to hide restricted documents from internal live site search results.

• Group: KB User's Guide
• Views this week: 50
• Total views: 37146

ID: 12074