Results: 61-80 of 228

KB User's Guide - Sensitive and Restricted Data Policy

Last updated on 2024-06-03
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 2848
ID: 127184

KB User's Guide - Documents Tab - Adding Images and Attachments

Last updated on 2024-06-03
There are several ways users can add images and other attachments to their documents, and each requires attention to key steps as part of the process. This document will introduce and outline these options.
  • Group: KB User's Guide
  • Views this week: 21
  • Total views: 1141
ID: 126951

2022 KnowledgeBase (KB) User Group Meeting [Campus login required]

Last updated on 2024-05-30
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 2060
ID: 119485

KB User's Guide - API - Articles

Last updated on 2024-05-20
This document provides information in the Articles API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 22
  • Total views: 30247
ID: 69510

KB User's Guide - Documents Tab - Review Mode Button Descriptions

Last updated on 2024-05-15
This document will describe the buttons found when looking at a Document in Review Mode.
  • Group: KB User's Guide
  • Views this week: 25
  • Total views: 23837
ID: 19000

KB User's Guide - API - Site Banners

Last updated on 2024-05-10
This document provides information for the Site Banners API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 20441
ID: 86187

KB User's Guide - API - News

Last updated on 2024-05-10
This document provides information in the News API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 17
  • Total views: 25430
ID: 71428

KB User's Guide - Settings Tab - Group Spaces Screen

Last updated on 2024-05-07
There are options that can be set at the site level so that each KB Administrator can choose the best options for their users.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 26580
ID: 18597

KB User's Guide - Documents Tab - Left Navigation Bar Links

Last updated on 2024-05-06
Menu items on the left-hand side of the Documents Tab in KB Admin Tools
  • Group: KB User's Guide
  • Views this week: 27
  • Total views: 51975
ID: 8537

KB User's Guide - API - Connecting to the Internal API [Campus login required]

Last updated on 2024-04-12
This document describes the process to authenticate and connect to a site's internal API, which allows you to make GET requests to access internal KB content available to your site.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 0
ID: 136766

KB User's Guide - API - Setting Up an Internal API Account [Campus login required]

Last updated on 2024-04-12
This document describes how an existing KB user can configure an internal API password and authorize a device to connect to the API.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 18200
ID: 92052

KB User's Guide - Settings Tab - Notification Settings

Last updated on 2024-03-25
The Notification link in the Settings tab allows you to control who receives feedback on your site's documents. To access, click on the Notifications link on the left navigation bar.
  • Group: KB User's Guide
  • Views this week: 21
  • Total views: 31156
ID: 6279

KB User's Guide - Introduction to the TinyMCE Editor

Last updated on 2024-03-25
This document will serve as a landing page for help and support information on the new WYSIWYG editor for the KB, TinyMCE.
  • Group: KB User's Guide
  • Views this week: 12
  • Total views: 11744
ID: 114570

KB User's Guide - Documents Tab - Basic HTML Commands

Last updated on 2024-03-11
This document provides basic HTML commands that are needed for creating KnowledgeBase documents.
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 42865
ID: 3469

KB User's Guide - Documents Tab - Request Activation / Inactivation

Last updated on 2024-03-05
In this document, we will review the Request Activation and Request Inactivation process. A user requesting activation/ inactivation of a document does not have permissions to activate/inactivate a document in the subsite where the user wishes the ...
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 26726
ID: 36855

KB User's Guide - Topics Tab - Displaying the Meta-Description of a Topic In Search Results

Last updated on 2024-03-05
On this page, we describe how to associate a document with a topic, so that when a user selects the topic from the dropdown list on the live site, the content of that "super doc" will be displayed above the list of search results.
  • Group: KB User's Guide
  • Views this week: 21
  • Total views: 29486
ID: 6275

KB User's Guide - Settings Tab - Content Modules

Last updated on 2024-03-05
The Content Module part of the Live Site appears in the center column(s) of your site. Delivered and Custom Content Modules allow you to display content your users need to see. You may also create Custom Modules to accomplish a variety of things on ...
  • Group: KB User's Guide
  • Views this week: 25
  • Total views: 66322
ID: 60736

KB User's Guide - General Info - KB Features

Last updated on 2024-03-05
An introduction to the features of the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 25
  • Total views: 25672
ID: 24584

KB User's Guide - General Info - Overview of Roles and Responsibilities

Last updated on 2024-03-05
This document outlines some of the standard roles and associated responsibilities that exist within the area of KB management and administration. Please note that these roles are intended to act as a reference only; depending on the way in which ...
  • Group: KB User's Guide
  • Views this week: 51
  • Total views: 34547
ID: 61982

KB User's Guide - Documents Tab - No Frill Parameter at the Document Level

Last updated on 2024-02-29
Quickly and easily strip away all document framing, styling, site headers, etc. by appending the string, &no_frill=x, to the page url.
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 32059
ID: 6274
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