KB User's Guide - Topics Tab - Introduction to the Topics Tree
Last updated on 2026-03-20
This document provides an overview of the topics tree in the KB Admin Tools, which is found under the Topics tab.- Group: KB User's Guide
- Views this week: 43
- Total views: 44649
KB User's Guide - Documents Tab - Using the Batch Tool Search
Last updated on 2026-03-20
This document will show KB Admins how to search for multiple documents in support of making batch changes.- Group: KB User's Guide
- Views this week: 34
- Total views: 41734
KB User's Guide - Documents Tab - Batch Access Change
Last updated on 2026-03-20
This document will show KB Admins how to efficiently update documents. The Batch Access Change options include all fields in the document editor related to document access.- Group: KB User's Guide
- Views this week: 54
- Total views: 22983
KB User's Guide - API - Using JavaScript to Embed KB Content
Last updated on 2026-03-18
This document provides an example of JavaScript that can be used to embed some or all of a KB document in another webpage, such as a page in a WordPress website.- Group: KB User's Guide
- Views this week: 38
- Total views: 36296
KB User's Guide - Settings Tab - Menus
Last updated on 2026-03-18
Menus appear on your Live KB Site(s). There are seven distinct places where an Admin can apply a Menu. This document will help describe Menu functionality and how you can use it to best engage your users.- Group: KB User's Guide
- Views this week: 196
- Total views: 79461
KB User's Guide - KnowledgeBase Accessibility Information
Last updated on 2026-03-17
This document provides information on the KnowledgeBase (KB) service with regards to accessibility. This includes the process for requesting a copy the KB's current Accessibility Conformance Report (ACR), as well as how to report an accessibility ...- Group: KB User's Guide
- Views this week: 27
- Total views: 2593
KB User's Guide - Assessment Tab - Quiz/Survey Modules
Last updated on 2026-03-17
This document will walk you through the steps to create a Quiz/Survey Module in the Assessment tab.- Group: KB User's Guide
- Views this week: 38
- Total views: 42291
KB User's Guide - General Info - Known Issues [Campus login required]
Last updated on 2026-03-17
The KB Team maintains a list of active known issues within the KB application. These are captured in a Trello board, which you can access below.- Group: KB User's Guide
- Views this week: 0
- Total views: 2
KB User's Guide - Documents Tab - Guide to HTML Editor Buttons (Classic Editor)
Last updated on 2026-03-17
Description of HTML editor buttons in KB Admin Tools- Group: KB User's Guide
- Views this week: 54
- Total views: 160475
KB User's Guide - Documents Tab - Image Guidelines
Last updated on 2026-03-17
This document explains guidelines for images included in your KB documents, including standards for formatting, sizing, and displaying as well as recommended naming conventions.- Group: KB User's Guide
- Views this week: 85
- Total views: 74815
KB User's Guide - Documents Tab - Basic HTML Commands
Last updated on 2026-03-17
This document provides basic HTML commands that are needed for creating KnowledgeBase documents.- Group: KB User's Guide
- Views this week: 36
- Total views: 51861
KB User's Guide - Document Edit Screen Transition FAQ
Last updated on 2026-03-06
This document answers some common questions about the transition to the new document editing interface in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 27
- Total views: 7548
KB User's Guide - General Info - Checking KB Documents for Accessibility
Last updated on 2026-03-06
This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.- Group: KB User's Guide
- Views this week: 47
- Total views: 42156
KB User's Guide - Documents Tab - Enabling Internal Discussion Feature
Last updated on 2026-02-27
The internal discussion feature allows document users and readers to post comments to individual KnowledgeBase (KB) documents. Please note that this feature will only appear when viewing documents internally on your live site.- Group: KB User's Guide
- Views this week: 37
- Total views: 34855
KB User's Guide - KnowledgeBase Service Roadmap [Campus login required]
Last updated on 2026-02-23
We are continually working to maintain and improve the UW KnowledgeBase service. Please see the table below for an overview of the projects we are working on in the current fiscal year.- Group: KB User's Guide
- Views this week: 0
- Total views: 0
KB User's Guide - What is the KB Advisory Group?
Last updated on 2026-02-12
This document provides information about the KB Advisory Group, including what it is, when we meet, and how to join.- Group: KB User's Guide
- Views this week: 27
- Total views: 7145
KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools
Last updated on 2026-02-11
This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...- Group: KB User's Guide
- Views this week: 20
- Total views: 34628
KB User's Guide - General Info - Quick Search Options
Last updated on 2026-02-11
Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...- Group: KB User's Guide
- Views this week: 34
- Total views: 40974
KB User's Guide - Documents Tab - Creating and Using Document Headers and Footers
Last updated on 2026-01-29
The Page header and Page hooter features allow authors to apply predefined headers and footers to their documents using a simple drop-down menu. Users with publish rights can also define new headers and footers or edit existing options using these ...- Group: KB User's Guide
- Views this week: 42
- Total views: 42274
KB User's Guide - Documents Tab - Editing a Shared Document
Last updated on 2025-12-11
This document describes how the document edit screen will appear when you edit a document that has been shared by another group.- Group: KB User's Guide
- Views this week: 27
- Total views: 11755
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