KnowledgeBase User's Guide Search Results

2022 KnowledgeBase (KB) User Group Meeting [Campus login required]

Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

• Group: KB User's Guide
• Views this week: 0
• Total views: 2060

ID: 119485

KB User's Guide - API - Articles

This document provides information in the Articles API for the KnowledgeBase.

• Group: KB User's Guide
• Views this week: 47
• Total views: 35353

ID: 69510

KB User's Guide - API - News

This document provides information in the News API for the KnowledgeBase.

• Group: KB User's Guide
• Views this week: 41
• Total views: 29420

ID: 71428

KB User's Guide - Assessment Tab - Quiz/Survey Settings

This document describes how to find and change the default page heading for your site's "Assessment" page.

• Group: KB User's Guide
• Views this week: 45
• Total views: 30324

ID: 36755

KB User's Guide - Settings Tab - Group Spaces Screen

There are options that can be set at the site level so that each KB Administrator can choose the best options for their users.

• Group: KB User's Guide
• Views this week: 29
• Total views: 30802

ID: 18597

KB User's Guide - Settings Tab - Notification Settings

The Notification link in the Settings tab allows you to control who receives feedback on your site's documents. To access, click on the Notifications link on the left navigation bar.

• Group: KB User's Guide
• Views this week: 43
• Total views: 36506

ID: 6279

KB User's Guide - API - Increasing the Number of Allowed Daily Connections for an IP Address [Campus login required]

This document describes how to authorize certain IP addresses to make an increased number of daily connections to the KB API. This may be necessary if you have a device that frequently calls the API and regularly reaches the default limit of 800 ...

• Group: KB User's Guide
• Views this week: 0
• Total views: 1

ID: 143903

KB User's Guide - What is the KB Advisory Group?

This document provides information about the KB Advisory Group, including what it is, when we meet, and how to join.

• Group: KB User's Guide
• Views this week: 35
• Total views: 1549

ID: 147560

KB User's Guide - Assessments - View Assessments on the Live Internal Site

This doc will show you the url to refer those who want to take a Quiz/ Survey on your Live Internal Site. You may also create a side module on your Live site and direct your users to your Quiz Surveys.

• Group: KB User's Guide
• Views this week: 28
• Total views: 21241

ID: 61093

KB User's Guide - Documents Tab - Create a Table of Contents

A custom KB plugin allows you to easily generate a table of contents at the top of your document, allowing users to easily navigate to sections within. Note: the table of contents will use any Headings (Heading 2, Heading 3, h2, h3, etc.) that you ...

• Group: KB User's Guide
• Views this week: 37
• Total views: 8271

ID: 36923

KB User's Guide - Semantic Search FAQ

This document answers some common questions about the new "semantic" search engine for the KB and how it compares to the original native search.

• Group: KB User's Guide
• Views this week: 33
• Total views: 2305

ID: 142333

KB User's Guide - Documents Tab - Glossary and Glossary Items

Glossaries are useful to understand the meaning of terms relevant to the contents of of your KB site. The KB glossary is easy to use and there are a few ways to access it and display terms your KB pages.

• Group: KB User's Guide
• Views this week: 34
• Total views: 38001

ID: 15709

KB User's Guide - Site Pref Tab - Mobile CSS

The mobile view of the KnowledgeBase (KB) allows for optimized viewing on devices with smaller screens.

• Group: KB User's Guide
• Views this week: 34
• Total views: 29918

ID: 18778

KB User's Guide - KB Training - Watch the New Editor Training

The KB Team held a training on the new document editor, which will eventually replace the classic editor. If you weren't able to attend, you can view the training recording here.

• Group: KB User's Guide
• Views this week: 26
• Total views: 20689

ID: 104509

KB User's Guide - Documents Tab - Creating and Using Document Headers and Footers

The Page header and Page hooter features allow authors to apply predefined headers and footers to their documents using a simple drop-down menu. Users with publish rights can also define new headers and footers or edit existing options using these ...

• Group: KB User's Guide
• Views this week: 28
• Total views: 34616

ID: 24015

KB User's Guide - Documents Tab - Creating a KB Document from Microsoft Office or Google Docs

This document explains the available methods for creating a KB document from content drafted in Microsoft Word or Google Docs.

• Group: KB User's Guide
• Views this week: 30
• Total views: 33969

ID: 21357

KB User's Guide - Documents Tab - Adding Images and Other Files to Your Documents

This document describes the various ways that you can add images and other supplemental files to your KB documents.

• Group: KB User's Guide
• Views this week: 41
• Total views: 54400

ID: 5722

KB User's Guide - Documents Tab - Image Guidelines

This document explains guidelines for images included in your KB documents, including standards for formatting, sizing, and displaying as well as recommended naming conventions.

• Group: KB User's Guide
• Views this week: 72
• Total views: 56777

ID: 4643

KB User's Guide - Documents Tab - Managing Attachments

This document describes the different ways you can manage the contents of your document or shared attachment folders.

• Group: KB User's Guide
• Views this week: 37
• Total views: 6667

ID: 126951

KB User's Guide - Documents Tab - Attachment Search

In addition to searching for document keywords and text, the KB's search engine allows users to search for text within certain types of file attachments.

• Group: KB User's Guide
• Views this week: 33
• Total views: 27806

ID: 27227