Results: 1-20 of 33

KB User's Guide - Documents Tab - Batch Access Change

Last updated on 2023-04-21
This document will show KB Admins how to efficiently update documents. The Batch Access Change options include all fields in the document editor related to document access.
  • Group: KB User's Guide
  • Views this week: 10
  • Total views: 11430
ID: 111814

KB User's Guide - Documents Tab - Overview of Fields in Document editor

Last updated on 2024-02-19
This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.
  • Group: KB User's Guide
  • Views this week: 38
  • Total views: 128303
ID: 5238

KB User's Guide - Documents Tab - Batch Transfer

Last updated on 2023-07-13
This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...
  • Group: KB User's Guide
  • Views this week: 21
  • Total views: 39473
ID: 29768

KB User's Guide - News Tab - News Creating/ Editing Form Fields

Last updated on 2023-06-01
This document details the fields in the news article Creating/Editing form.Upon clicking the Submit button, form validation will make sure that the necessary and properly formatted information needed to successfully complete the News item was ...
  • Group: KB User's Guide
  • Views this week: 24
  • Total views: 33438
ID: 5270

KB User's Guide - Documents Tab - Using the Batch Tool Search

Last updated on 2023-04-21
This document will show KB Admins how to search for multiple documents in support of making batch changes.
  • Group: KB User's Guide
  • Views this week: 13
  • Total views: 31318
ID: 111812

KB User's Guide - Documents Tab - Batch Update

Last updated on 2021-08-05
This document will show KB Admins how to efficiently update documents. The Batch Update Tool options include all fields in the document editor not related to document access.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 12644
ID: 111813

KB User's Guide - Settings Tab - Group Spaces Screen

Last updated on 2024-05-07
There are options that can be set at the site level so that each KB Administrator can choose the best options for their users.
  • Group: KB User's Guide
  • Views this week: 28
  • Total views: 26144
ID: 18597

KB User's Guide - Users Tab - Batch Transfer Document Ownership

Last updated on 2024-03-05
This document explains how to transfer document ownership from one user to another via the Users tab.
  • Group: KB User's Guide
  • Views this week: 22
  • Total views: 28265
ID: 15193

KB User's Guide - Topics Tab - Adding, Editing, and Deleting Topics

Last updated on 2024-03-05
A user must have the Topic permissions enable to perform any of the operations in this document. This document will review how to add, edit, and delete topic entries in your KB site. It will also provide an overview of the settings available for ...
  • Group: KB User's Guide
  • Views this week: 27
  • Total views: 43641
ID: 5344

KB User's Guide - Settings Tab - Customize your site layout and appearance

Last updated on 2024-03-05
This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.
  • Group: KB User's Guide
  • Views this week: 13
  • Total views: 5228
ID: 123954

KB User's Guide - Documents Tab - Transfer Ownership of One or Multiple Documents

Last updated on 2024-02-14
This document explains how to transfer document ownership from one user to another via the Documents tab by either editing an individual document to reassign ownership, or by performing a Batch Update to reassign many documents at once.
  • Group: KB User's Guide
  • Views this week: 13
  • Total views: 18398
ID: 92831

KB User's Guide - Documents Tab - How to Create and Publish a Document

Last updated on 2024-01-24
This document explains how to create a new document using the KB Admin Tools.
  • Group: KB User's Guide
  • Views this week: 34
  • Total views: 51968
ID: 5235

KB User's Guide - Documents Tab - Edit a Template

Last updated on 2023-11-20
The document template feature makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to edit an existing template.
  • Group: KB User's Guide
  • Views this week: 9
  • Total views: 23616
ID: 36761

KB Author Training - Revisions

Last updated on 2023-10-18
This document describes the revision features of the KB document editor.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 36641
ID: 23631

KB User's Guide - Documents Tab - Quick Edit Buttons

Last updated on 2023-08-25
The "quick edit" button allows authors to jump directly into the the document editor for a given document without having to view the document review screen first. This document describes where to find the quick edit button under the Documents tab ...
  • Group: KB User's Guide
  • Views this week: 9
  • Total views: 26509
ID: 24428

KB User's Guide - Settings Tab - Menus

Last updated on 2023-08-24
Menus appear on your Live KB Site(s). There are seven distinct places where an Admin can apply a Menu. This document will help describe Menu functionality and how you can use it to best engage your users.
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 63117
ID: 27019

KB Author Training - Editing an Existing Document

Last updated on 2023-08-17
This document contains instructions for editing an existing document. For detailed information about other aspects of the document editor, please continue with this training series or return to the 23277.
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 37324
ID: 23215

KB User's Guide - Users Tab - Updating a User's Default KB Group Space via the Users Tab

Last updated on 2023-08-07
This document demonstrate how Group Space Admin, who has access to the Users Tab, can update the Default Group Space of a user in their own Group Space. Use Case : A KB Admin from Group Space A grants access to an user who still has access to Group ...
  • Group: KB User's Guide
  • Views this week: 17
  • Total views: 26786
ID: 5961

KB User's Guide - General Info - Subscribe to Changes

Last updated on 2023-07-24
The following explains how to receive an email notification whenever a change is made to a document.
  • Group: KB User's Guide
  • Views this week: 10
  • Total views: 26410
ID: 13761

KB User's Guide - Settings Tab - CSS for Full View

Last updated on 2023-07-10
This document explains how fields in the Layout screen can be used to modify the look and feel of a KB site.
  • Group: KB User's Guide
  • Views this week: 17
  • Total views: 27387
ID: 12075
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