Results: 1-20 of 29

KB User's Guide - Understanding Access to Documents

Last updated on 2024-03-25
The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...
  • Group: KB User's Guide
  • Views this week: 9
  • Total views: 957
ID: 135986

KB User's Guide - General Info - Table of Contents

Last updated on 2023-08-14
Clicking on any link on this page will lead you to the KB User's Guide KB subsite. Once on the subsite, you may continue to search for documents and advanced search features to find what you need.
  • Group: KB User's Guide
  • Views this week: 24
  • Total views: 74175
ID: 5233

KB Author Training - Overview

Last updated on 2023-02-28
This document contains an overview and a table of contents for the 'KB Author Training' series of documents.
  • Group: KB User's Guide
  • Views this week: 24
  • Total views: 42437
ID: 23277

KB User's Guide - Documents Tab - Create a Table of Contents

Last updated on 2024-02-14
A custom KB plugin allows you to easily generate a table of contents at the top of your document, allowing users to easily navigate to sections within. Note: the table of contents will use any Headings (Heading 2, Heading 3, h2, h3, etc.) that you ...
  • Group: KB User's Guide
  • Views this week: 17
  • Total views: 2980
ID: 36923

KB User's Guide - General Info - How to Create Accessible Documents

Last updated on 2023-08-25
This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.
  • Group: KB User's Guide
  • Views this week: 34
  • Total views: 11351
ID: 112389

KB User's Guide - General Info - Checking KB Documents for Accessibility

Last updated on 2023-11-20
This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.
  • Group: KB User's Guide
  • Views this week: 35
  • Total views: 28999
ID: 85611

KB User's Guide - Documents Tab - TinyMCE Accessibility Checker

Last updated on 2023-10-23
This document provides information on the TinyMCE editor's accessibility checker and how it checks for and fixes any possible issues within a document.
  • Group: KB User's Guide
  • Views this week: 22
  • Total views: 9097
ID: 116740

KB User's Guide - Settings Tab - SEO Description for the Internal and External Sites

Last updated on 2023-06-13
When it comes to optimizing your site for optimal SERP (search engine results page) performance, the content of your internal and/ or external site's SEO (search engine optimization) description are a crucial component that users evaluate when ...
  • Group: KB User's Guide
  • Views this week: 17
  • Total views: 23862
ID: 36829

KB User's Guide - Documents Tab - Demo - Up, Previous, Next - Page One

Last updated on 2022-07-13
This document demonstrates the use of the Up, Previous, and Next functionality. This document is the first page in a series of four documents. This could serve as the Table of Contents or top most document in the document tree.
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 29325
ID: 15335

KB User's Guide - Documents Tab - Demo - Up, Previous, Next - Page Four

Last updated on 2022-07-13
This document demonstrates the use of the Up, Previous, and Next functionality. This is the fourth document in the series of four documents.
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 24366
ID: 15338

KB User's Guide - Documents Tab - Demo - Up, Previous, Next - Page Two

Last updated on 2022-07-13
This document demonstrates the use of the Up, Previous, and Next functionality. This is the second page in the series of four documents.
  • Group: KB User's Guide
  • Views this week: 20
  • Total views: 25289
ID: 15336

KB User's Guide - Documents Tab - Demo - Up, Previous, Next - Page Three

Last updated on 2022-07-13
This document demonstrates the use of the Up, Previous, and Next functionality. This is the third document in the series of four documents.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 25078
ID: 15337

KnowledgeBase (KB) Training

Last updated on 2021-11-03
This document is the first in a series of documents teaching people how to use the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 44
  • Total views: 24521
ID: 15354

KB User's Guide - General Info - View Your Institution Sitemap

Last updated on 2023-06-30
Search engine web crawlers read your Institution's site map (and consequently its content) to intelligently crawl your site. It provides valuable metadata associated with the KB documents listed in that sitemap. Metadata is information about a KB ...
  • Group: KB User's Guide
  • Views this week: 11
  • Total views: 26950
ID: 55719

KB User's Guide - Home Tab - Dashboard

Last updated on 2023-08-09
The Dashboard allows you take a quick temp of the activity on your KB Site at a glance. From the Home Tab, you may also update your user profile by clicking on the My Profile link. You may access KB Monthly Advisory Meeting Minutes from this, ...
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 29658
ID: 2636

KB User's Guide - General Info - Topics Search on the Live Sites

Last updated on 2023-12-05
This document describes how the topic dropdown affects the search functionality on the live sites.
  • Group: KB User's Guide
  • Views this week: 21
  • Total views: 26892
ID: 15405

KB User's Guide - Documents Tab - Attachment Search

Last updated on 2022-06-09
In addition to searching for document keywords and text, the KB's search engine allows users to search for text within certain types of file attachments.
  • Group: KB User's Guide
  • Views this week: 6
  • Total views: 24146
ID: 27227

KB User's Guide - Documents Tab - Using the IncludeDoc Feature to Restrict Content

Last updated on 2021-06-01
This document will show you how to create a document that is restricted to a subset of your internal users. We will then show you how to embed the document with restricted content into a "container" document which is intended for general consumption.
  • Group: KB User's Guide
  • Views this week: 10
  • Total views: 28001
ID: 5236

KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools

Last updated on 2023-06-15
This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...
  • Group: KB User's Guide
  • Views this week: 4
  • Total views: 26815
ID: 18580

KB User's Guide - Topics - The Batch Topic Assignment Tool

Last updated on 2023-08-11
This feature allows users to apply or remove individual topics from a set documents, without affecting any other current topic assignments. You may search for a set of documents based on keywords in various fields in the document. Additionally, the ...
  • Group: KB User's Guide
  • Views this week: 24
  • Total views: 65812
ID: 22118
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