Results: 1-20 of 239

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

Last updated on 2023-06-01
University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...
  • Group: KB User's Guide
  • Views this week: 6
  • Total views: 39122
ID: 13301

Knowledgebase User's Guide - Contact and Support Information

Last updated on 2023-05-11
This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).
  • Group: KB User's Guide
  • Views this week: 11
  • Total views: 4326
ID: 127188

KB User's Guide - API - Available APIs

Last updated on 2024-04-15
This document outlines all of the currently available APIs for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 12
  • Total views: 26779
ID: 71945

KB User's Guide - Understanding Access to Documents

Last updated on 2024-03-25
The purpose of this document is to outline the many ways in which a document can be made available to certain (or all) audiences within the Knowledgebase (KB) system. There are several options that require specific setup and settings to make ...
  • Group: KB User's Guide
  • Views this week: 11
  • Total views: 874
ID: 135986

KB User's Guide - Documents Tab - Using the Campus Access Setting to Protect Content

Last updated on 2023-10-18
The Campus Access field allows individual documents to be put behind a general campus login (e.g. user is required to have valid campus login credentials) and therefore not accessible to the general public.
  • Group: KB User's Guide
  • Views this week: 12
  • Total views: 33695
ID: 43893

KB User's Guide - Explanation of User Types and Access Levels

Last updated on 2021-12-17
This document provides a broad overview of the different types of live site users in the KB, their access level, and how it relates to what content they can see.
  • Group: KB User's Guide
  • Views this week: 7
  • Total views: 29999
ID: 36826

KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site

Last updated on 2024-03-01
Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.
  • Group: KB User's Guide
  • Views this week: 10
  • Total views: 26722
ID: 15355

KnowledgeBase Search Tips

Last updated on 2023-12-19
This document gives an overview of how to effectively use the Search function of your KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 7
  • Total views: 129832
ID: 14

KB User's Guide - General Info - KnowledgeBase Search Tips

Last updated on 2023-07-24
This document gives an overview of how to effectively use the Search function in the KB Live Site(s).
  • Group: KB User's Guide
  • Views this week: 6
  • Total views: 26123
ID: 44333

KB User's Guide - Documents Tab - Batch Transfer

Last updated on 2023-07-13
This document will show you how to efficiently transfer your documents to another KB group space. Full Publish rights are required in both KB spaces to make Batch Transfers . If you do not have Admin access to both KB sites, contact us at kb-team ...
  • Group: KB User's Guide
  • Views this week: 12
  • Total views: 39464
ID: 29768

Knowledgebase User's Guide - Sensitive and Restricted Data Policy

Last updated on 2023-08-25
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.
  • Group: KB User's Guide
  • Views this week: 5
  • Total views: 2515
ID: 127184

2023 KnowledgeBase (KB) User Group Meeting

Last updated on 2023-08-08
Our annual KB User Group Meeting took place the week of July 31-August 4, 2023. We hosted a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 9
  • Total views: 4895
ID: 129206

About the KnowledgeBase

Last updated on 2023-07-25
Why not the KB?
  • Group: KB User's Guide
  • Views this week: 37
  • Total views: 209791
ID: 3

2020 KnowledgeBase (KB) User Group Meeting

Last updated on 2023-07-13
Please see session descriptions for our 2020 KB User Group Meeting below.
  • Group: KB User's Guide
  • Views this week: 7
  • Total views: 15932
ID: 104232

2022 KnowledgeBase (KB) User Group Meeting [Campus login required]

Last updated on 2022-09-01
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 2060
ID: 119485

2021 KnowledgeBase (KB) User Group Meeting

Last updated on 2022-08-25
Every year the KnowledgeBase team and the user community come together with industry experts to share experiences, lessons learned, and best practices. This year our collaborative events took place the week of July 26th-30th, 2021.
  • Group: KB User's Guide
  • Views this week: 17
  • Total views: 14607
ID: 112194

What is the KnowledgeBase?

Last updated on 2022-07-06
The KnowledgeBase is a system for documenting and maintaining information for your staff and customers. The KnowledgeBase is made up of many documents containing a wide variety of information.
  • Group: KB User's Guide
  • Views this week: 8
  • Total views: 19230
ID: 13905

KnowledgeBase (KB) Training

Last updated on 2021-11-03
This document is the first in a series of documents teaching people how to use the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 6
  • Total views: 24406
ID: 15354

KB User's Guide - API - Accessing the Private API

Last updated on 2024-04-12
This document explains how to obtain and API token and connect to the KB's Private API layer following the provisioning of your OAuth account.
  • Group: KB User's Guide
  • Views this week: 12
  • Total views: 18757
ID: 93968

KB User's Guide - Documents Tab - Basic HTML Commands

Last updated on 2024-03-11
This document provides basic HTML commands that are needed for creating KnowledgeBase documents.
  • Group: KB User's Guide
  • Views this week: 8
  • Total views: 42538
ID: 3469
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