Results: 1-18 of 18

KB User's Guide - Documents Tab - Using the Campus Access Setting to Protect Content

Last updated on 2023-10-18
The Campus Access field allows individual documents to be put behind a general campus login (e.g. user is required to have valid campus login credentials) and therefore not accessible to the general public.
  • Group: KB User's Guide
  • Views this week: 56
  • Total views: 33739
ID: 43893

KB User's Guide - General Info - Site-Level Vs. Document-Level Feedback

Last updated on 2023-06-01
This document describes the difference between site-level and document-level feedback forms available to end users, including how related notifications are routed.
  • Group: KB User's Guide
  • Views this week: 36
  • Total views: 21057
ID: 89421

KB User's Guide - General Info - View Your Institution Sitemap

Last updated on 2023-06-30
Search engine web crawlers read your Institution's site map (and consequently its content) to intelligently crawl your site. It provides valuable metadata associated with the KB documents listed in that sitemap. Metadata is information about a KB ...
  • Group: KB User's Guide
  • Views this week: 77
  • Total views: 26906
ID: 55719

KB User's Guide - Documents Tab - Overview of Fields in Document editor

Last updated on 2024-02-19
This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.
  • Group: KB User's Guide
  • Views this week: 115
  • Total views: 128380
ID: 5238

KB User's Guide - Training - Tour of a KnowledgeBase (KB) Site

Last updated on 2024-03-01
Users who access your published KB content will do so by visiting your "live site". This document describes both the standard and optional elements that appear on your live site, particularly your homepage.
  • Group: KB User's Guide
  • Views this week: 57
  • Total views: 26769
ID: 15355

KB Users Guide - Settings Tab - Creating a Site Map Menu Based on Topics

Last updated on 2023-09-11
This document will show you how to create a site-map style topic navigation menu for your Live KB Site(s). This menu will display your highest-level topics, which once clicked, will direct the user to a page with links to sub-topics and their ...
  • Group: KB User's Guide
  • Views this week: 48
  • Total views: 41358
ID: 64418

KB User’s Guide - Settings Tab - Apply a custom homepage layout

Last updated on 2024-03-05
Learn how to use a custom layout to change the look and feel of your site’s homepage.
  • Group: KB User's Guide
  • Views this week: 64
  • Total views: 4291
ID: 124321

KB User's Guide - General Info - KB Features

Last updated on 2024-03-05
An introduction to the features of the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 41
  • Total views: 25318
ID: 24584

KB User's Guide - Documents Tab - Dual Status in Multiple KB Sites

Last updated on 2022-06-15
This document explains the SiteStatus field in the Document Information Table when viewing in KB Admin Tools.
  • Group: KB User's Guide
  • Views this week: 42
  • Total views: 28327
ID: 20690

KB User's Guide - Settings Tab - Displaying KB Pre-defined Features via Side Module Links

Last updated on 2023-06-27
This document will go into detail on how to display links to the Site-level Feedback Form, Topics Map, Keyword Index, Site Glossary, Assessment page, and Dropbox page as Side Module Links.
  • Group: KB User's Guide
  • Views this week: 56
  • Total views: 26644
ID: 25234

KB User's Guide - Topics Tab - Introduction to the Topics Tree

Last updated on 2023-04-20
This document provides an overview of the topics tree in the KB Admin Tools, which is found under the Topics tab.
  • Group: KB User's Guide
  • Views this week: 55
  • Total views: 30951
ID: 110

KB User's Guide - Documents Tab - How to Create and Publish a Document

Last updated on 2024-01-24
This document explains how to create a new document using the KB Admin Tools.
  • Group: KB User's Guide
  • Views this week: 120
  • Total views: 52054
ID: 5235

KB User's Guide - Topics - The Batch Topic Assignment Tool

Last updated on 2023-08-11
This feature allows users to apply or remove individual topics from a set documents, without affecting any other current topic assignments. You may search for a set of documents based on keywords in various fields in the document. Additionally, the ...
  • Group: KB User's Guide
  • Views this week: 48
  • Total views: 65756
ID: 22118

KB User's Guide - Settings Tab - SEO Description for the Internal and External Sites

Last updated on 2023-06-13
When it comes to optimizing your site for optimal SERP (search engine results page) performance, the content of your internal and/ or external site's SEO (search engine optimization) description are a crucial component that users evaluate when ...
  • Group: KB User's Guide
  • Views this week: 42
  • Total views: 23827
ID: 36829

KB Author Training - Editing an Existing Document

Last updated on 2023-08-17
This document contains instructions for editing an existing document. For detailed information about other aspects of the document editor, please continue with this training series or return to the 23277.
  • Group: KB User's Guide
  • Views this week: 61
  • Total views: 37365
ID: 23215

KB Users Guide - General Info - Questions Brand New KB Admins Should Consider

Last updated on 2024-03-05
Here are a few things to consider before getting started on your new KnowledgeBase. Please consider the questions below to prepare for the identification and creation of your first topics and documents.
  • Group: KB User's Guide
  • Views this week: 72
  • Total views: 35974
ID: 52046

KB User's Guide - General Info - Internal and External Live Sites

Last updated on 2023-11-20
This document will discuss the differences in the appearance of live KnowledgeBase sites.
  • Group: KB User's Guide
  • Views this week: 39
  • Total views: 26558
ID: 22400

KB User's Guide - Settings Tab - Menus

Last updated on 2023-08-24
Menus appear on your Live KB Site(s). There are seven distinct places where an Admin can apply a Menu. This document will help describe Menu functionality and how you can use it to best engage your users.
  • Group: KB User's Guide
  • Views this week: 62
  • Total views: 63165
ID: 27019

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