Networking, Remote Desktop Gateway Service

What do I need to do in order to connect to my on-campus Windows computer from a non-University network?

Setting up your on-campus and off-campus computers:

  1. Configure your on-campus computer to allow Remote Desktop connections.
      • If you are restricting Remote Desktop access by IP address, you'll need to allow incoming connections from the IP addresses of the Remote Desktop Gateway servers:
        • 192.17.172.96/28
        • 204.93.1.192/28
      • Some Departments may manage these settings.  If you encounter any difficulty configuring Remote Desktop, contact your local IT Pro.
    1. Make a note of the on-campus computer’s full name.
    2. Configure your off-campus computer to use the Remote Desktop Gateway  (RDP) service.
    If you are using Mac OS X, refer to these instructions: Networking, Remote Desktop Gateway, Mac Client Configuration
      1. On Windows 7 or greater computers, download a pre-configured RDP file from: http://go.illinois.edu/rdpgateway.
      2. Open the downloaded file.
      3. In the “Computer” field, enter the name of your on-campus computer.
      4. Click “Connect.”
        1. You may receive a warning message stating: “The publisher of this remote connection can’t be identified. Do you want to connect anyway?”
        2. You may choose to click  “Don’t ask me again for connections to this computer.”
        3. Click “Connect.”
      5. Enter your Active Directory credentials to authenticate.
        1. If necessary, select “Use another account.”
        2. In the “User name” field enter: UOFI\YourNetID (replace Your NetID with your NetID).
        3. In the “Password” field, enter your Active Directory password.
        4. Click on “OK.”
          1. You may receive a warning message stating: “The publisher of this remote connection can’t be identified. Do you want to connect anyway?”
          2. You may choose to click  “Don’t ask me again for connections to this computer.”
          3. Click “Yes.”

    Note:  If your off-campus computer is not running Windows, you will need to use a supported Microsoft RDP client that supports using a Remote Desktop Gateway server. Configure it to use server name:  rdpgateway.illinois.edu and select either "prompt for authentication" or enter your credentials.

    Establishing a connection to the on-campus computer from your off-campus computer:

    1. Open the Remote Desktop Connection client.
    2. In the “Computer” field, use the pull down arrow to select the on-campus computer’s name.
    3. Click “Connect.”
    4. Authenticate using your Active Directory credentials.
      1. If necessary, select “Use another account.”
      2. In the “User name” field enter: UOFI\YourNetID (replace Your NetID with your NetID).
      3. In the “Password” field, enter your Active Directory password.
      4. Click on “OK.”

    Ending the Remote Desktop connection:

    1. Click on the “Start” button.
    2. If you wish to have open programs continue to run, select “Disconnect.” Otherwise, you may select “Log off,” which will close open programs.

    Note:  Under most circumstances, do not select “Shut down.”  This will turn off your on-campus computer, requiring physical access to turn it back on.

    Licensing Considerations

    Generally speaking, the units or groups managing the on-campus computer are responsible for any additional remote desktop services client access licenses (RDS CALs) that are required as part of their specific configuration. Use of the Remote Desktop Gateway service does not change the licensing model for remote access, only the means by which a user performs remote access. Additional RDS CALs usually only apply for remote access to servers configured as "Terminal Servers" or "Remote Desktop Servers".

    Help:

    If you have any questions, please contact the Technology Services Help Desk.




    Keywords:Remote Desktop Gateway, Active Directory, VPN, Windows, firewalls, remote access ports, DNS, RDP, OS X, iOS, Android   Doc ID:47684
    Owner:Erik C.Group:University of Illinois Technology Services
    Created:2015-02-26 16:09 CDTUpdated:2016-12-19 16:52 CDT
    Sites:University of Illinois Technology Services
    Feedback:  7   0