EWS Labs, Printing, EWS PaperCut FAQ

FAQ regarding PaperCut usage for EWS

What is PaperCut?

PaperCut is the back-end software that handles print requests and billing to your Illini Cash account. It is totally invisible when printing from EWS labs and works automatically in the background.

How do I use PaperCut in EWS Labs?

There is nothing special you need to do. As long as you are logged into the EWS computer as yourself, just print to the lab's printer and it will automatically deduct from your Illini Cash balance.

How do I print from my personal device (Web Print)?

Printing from your own device is easy. Log in to the PaperCut Web Portal at: https://papercut.ics.illinois.edu/.

Navigate to WebPrint > Submit A Job > Select A Printer > Select Options and then Upload Documents.

For more detailed instructions, see EWS Labs, Printing, Printing to an EWS printer with your own computer

How do I check my balance, and how do I add to my printing balance?

You can check your balance in the PaperCut Web Portal: Technology Services Printing, Checking Illini Cash balance

To add money to your Illini Cash account go to: https://go.illinois.edu/illinicash

What is the refund policy, and how do I request a refund?

Refund policy for EWS printing and a guide to how to request refunds can be found here: EWS Labs, Printing and refund policies



Keywordspapercut ews printing print paper cut frequently asked questions   Doc ID82451
OwnerMatthew S.GroupEngineering IT
Shared Services
Created2018-05-24 15:21:31Updated2024-02-09 15:27:04
SitesUniversity of Illinois Engineering IT
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