AITS - Service Desk - TDX - Not Receiving Email Notifications from TeamDynamix

Explanation of why users may not receive email notifications in Outlook from TeamDynamix (TDX).

Microsoft Outlook 365

By default, Office 365 Outlook will have a "Focused" inbox enabled, which attempts to show only messages addressed directly to you in one group and all other messages (like mailing list messages) in another.
  • Make sure to check other mailboxes if you are not seeing all messages.
          Other
Note: Notifications are sent to the email address on file in your TeamDynamix user profile.

Keywords:
Why am I not receiving email notifications from TeamDynamix?, TDX, email, notifications, focused mode, 
Doc ID:
110422
Owned by:
AITS Service Desk in University of Illinois System
Created:
2021-04-21
Updated:
2025-02-19
Sites:
University of Illinois System