START myResearch - How do I troubleshoot slowness, misbehavior, and error messages?

Troubleshooting tips if performance of the myResearch Portal or Kuali Coeus is slow or inaccessible, or produces an error message when you log in.

Please try the following steps on your local computer or device to resolve the problem:

  • Clear your web browser cache and cookies. Then restart your browser and try logging in again.
  • Exit your web browser and restart it or try another web browser.
  • Try accessing the site from another device or computer.

If none of the above solve the issue, contact the AITS Service Desk for support and assistance.


Keywords:
Portal,Kuali,Coeus,500,501,502,503,504,Apache,error,myProposal, AITS 
Doc ID:
84474
Owned by:
Chris B. in University of Illinois System
Created:
2018-08-02
Updated:
2023-08-08
Sites:
University of Illinois System