Service Desk - Banner Admin Pages - Error: 'Authentication Error!'

What to do when you get an Authentication Error message when logging into Banner Admin Pages.

When logging into Banner 9 you receive the error:

You are using an old saved link to connect to Banner 9. Please bookmark https://apps.uillinois.edu/banner/

Using this new link will resolve your issue.

Keywords	aits, banner 9, banner, authentication, error, attention, login, WSO2, WS02, Identity Server, something went wrong during the authentication process. Please try signing in again. Suggest keywords	Doc ID	87260
Owner	AITS Service Desk	Group	University of Illinois System
Created	2018-10-26 13:09:34	Updated	2024-05-08 13:52:17
Sites	University of Illinois System
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