Topics Map > Account Management > Net ID

NetID Center - Error Messages: "500 500" or "409 409" when reviewing recovery settings

When changing your password, you may get stuck at the "Review recovery settings" screen which will display a strange "500 500" or "409 409" message in red.

For resolution, you must contact your campus help desk as there is no current workaround.

The error will look like:

Inked500500screenshot_LI2.jpg



KeywordsAITS, IAM, password, NetID, UIN   Doc ID99994
OwnerAITS Service DeskGroupUniversity of Illinois System
Created2020-04-02 15:18:17Updated2023-04-25 09:07:49
SitesUniversity of Illinois at Springfield, University of Illinois System, University of Illinois Technology Services
Feedback  0   1