Topics Map > Account Management > Net ID

AITS - Service Desk - NetID Center - Error: '500 500' or '409 409'

When changing your password, you may get stuck at the "Review recovery settings" screen which will display a strange "500 500" or "409 409" message in red.

For resolution, you must contact your campus help desk as there is no current workaround.

The error will look like:


KeywordsAITS, IAM, password, Recovery Options, UIN, Text, Email, Voice Callback   Doc ID99994
OwnerAITS Service DeskGroupUniversity of Illinois System
Created2020-04-02 15:18:17Updated2024-05-10 09:53:16
SitesUniversity of Illinois at Springfield, University of Illinois System, University of Illinois Technology Services
Feedback  0   1