News and Announcements

Partial support outage on Sunday November 24

Posted: 2019-11-22 14:40:50   Expiration: 2019-11-24 19:00:50

Disclaimer: This news item was originally posted on 2019-11-22 14:40:50. Its content may no longer be timely or accurate.

On Sunday November 24 between 6:00am-3:00pm, AITS Service Desk will only be available by phone at 217-333-3102 or 312-996-4806

Our ticketing system is being upgraded on Sunday November 24.  The AITS Service Desk support email and self-service support options will be offline between 6:00am-3:00pm.  The AITS Service Desk phone lines will be open and available.  For support during this maintenance outage, contact AITS Service Desk at 217-333-3102 or 312-996-4806.

For more information on this maintenance, visit

-- University of Illinois System: Shawn Lee