UI New Hire - midPoint Error During NetID Claim

What should I do when a new hire receives a midPoint error while creating and choosing a NetID

If you receive an error during the NetID claiming process, first try logging out of the UI New Hire system, wait 5-10 minutes, then try again.  Sometimes there are data synchronization delays between the Banner enterprise system (where employee data is stored) and midPoint (the system behind the scenes that maintains NetIDs and passwords) that can cause this behavior.

If you continue to have problems after 10 minutes, please submit a ticket for further assistance.

NetID claiming screen from UI New Hire

More information on UI New Hire

Access the UI New Hire application
UI New Hire Quick Start Guide
UI New Hire complete System Guide

Keywords:IAM, AITS   Doc ID:65124
Owner:Shawn L.Group:University of Illinois System
Created:2016-07-14 11:20 CDTUpdated:2017-03-29 14:42 CDT
Sites:University of Illinois System
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