Travel Expense Management (TEM) - Error: This Service is Only Available on a University Network or Through an Authorized VPN
A campus VPN connection (Virtual Private Networking) is required to access the Travel and Expense Management (TEM) application from an off-campus network.
Logging into TEM from off-campus without a campus VPN connection will show the following error and prevent access:
Sorry, this service is only available on a University network or through an authorized VPN
You must connect to your campus VPN connection before logging into TEM. Each campus has unique instructions for connecting to VPN. Here are the VPN instructions for your campus:
This information was previously communicated to all University employees. See the TEM will Require VPN Beginning August 3, 2017 communication for more information.
A special note for Chicago VPN users only
Chicago users must route all traffic through their VPN connection:
- Disconnect from UIC’s VPN.
- Login to https://www.uic.edu/apps/openvpn/settings
- Under “Route all traffic through VPN Tunnel?” select “Yes”
- Click (Update Settings)
- Re-connect to UIC’s VPN.
For TEM questions, contact University Payables Customer Service at 217-333-6583 or toll free at 888-872-9953, or by email to firstname.lastname@example.org.
For more information on Travel Expense Management TEM
Visit the TEM Resource Page