Topics Map > Computer Operations Engineering
Topics Map > Decision Support > Enterprise Data Warehouse (EDW)
Business Objects - EDDIE - Unable to Log In or Disabled Account
My Business Objects/EDDIE account has been disabled or locked. I think I have tried to logon too many times or maybe it's because I have not been in Business Objects for awhile.
If you are having difficulties logging in to EDDIE, please take note that it is now using your OneID (NetID) credentials. If you continue to have difficulties or if the error message says that your account is "locked", then you will need to contact the AITS Service Desk at (217) 333-3102 or (312) 996-4806 and they will check your access. If you are having problems with your OneID (NetID) credentials, please refer to System Login - About the Application Login page (https://answers.uillinois.edu/page.php?id=72297)
If your account has not been used in the past two years, your account will be deleted. Please contact your USC to submit a new request to get EDDIE and/or Data Warehouse access. For information about USC's, please see Unit Security Contacts (USC) - Overview (https://answers.uillinois.edu/page.php?id=63302)