Adobe Acrobat Sign - Managing Group Users/Administrators

This document provides instructions for Adobe Acrobat Sign group administrators on how to add and remove group users and administrators, particularly in cases where individuals have left the university or changed roles.

Please Note

This document is intended for Adobe Acrobat Sign group administrators. If you are not a group administrator, please reach out to your group administrator(s) for assistance. If you are unsure who your group administrator(s) are, please refer to the Adobe Acrobat Sign - Finding Adobe Acrobat Sign Group and Administrators KnowledgeBase document.

Adding Adobe Acrobat Sign Group Users/Administrators

  1. Navigate to the Adobe Acrobat Sign web portal (opens in new tab).
  2. Log in using your university-specific email address (@illinois.edu, @uic.edu, or @uis.edu). **Please Note: At this time, @uillinois.edu addresses are not supported on this platform. Please use your university-specific email.**
  3. Once successfully logged in, click the Groups tab.
  4. On the 'My User Group' page, click the Assign Users to Group button.
    Screenshot of Adobe Acrobat Sign web portal with Group tab selected and My User Group page displayed. A red 3 above the Group tab indicates step 3. To the right, a red 4 is above the text Assign Users to Group button. An arrow points to the Assign Users to Group button, which has an arrow pointing right and two people silhouettes, indicating step 4.
  5. On the 'Assign Users to This Group' page, you can search for users in the Search box. For the best results, enter the user's NetID or email address, but you can also search by their name.
  6. Once you have found the user you want to add, double-click on their name to move them to the Selected Users section. Alternatively, you can single-click on the user and then click Select User to achieve the same result.
  7. Repeat steps 5-6, if needed, to add multiple users.
  8. Click the Assign button.
    Screenshot of a pop-up window after clicking the Assign Users to Group button. A red 5 indicates step 5 next to the Search box where you search for a user. A red 6 is next to the desired user, where the user should single-click and then click the red-circled Select User words. A red arrow points down to the Selected Users section, where the user will appear after the previous actions. A red 7 in the middle of the screenshot says Repeat 5-6 as necessary. A red 8 in the lower right corner circles the Assign button.
  9. Back on the 'My User Group' page, double-click on the name of a user you just added to your group. Alternatively, you can single-click on the user and then click Edit User to achieve the same result.
    Screenshot of the My User Group page. A user is highlighted in light blue, indicating they have been single-clicked. The words Edit User are circled in red, with a red 9 above the circle, indicating step 9.
  10. On the 'User Settings' page, scroll down to the Group Membership section and find your group name.
  11. Optional: If you would like the selected user to be a group administrator, check the Group Admin box.
  12. Check the Can Send box.
  13. Click the Save button.
    Screenshot of the Group Membership section on the User Settings page, accessed by scrolling to the bottom. Group names are listed. A red 11 indicates step 11 next to the circled Group Admin checkbox for the desired group. A red 12 indicates step 12 next to the circled Can Send checkbox. A red 13 is above the circled Save button in the bottom right corner, indicating step 13.
  14. Repeat steps 9-13 for each user that you added to your group in steps 5-8.

Removing Adobe Acrobat Sign Group Users/Administrators

  1. Navigate to the Adobe Acrobat Sign web portal (opens in new tab).
  2. Log in using your university-specific email (netid@illinois.edu, netid@uic.edu, or netid@uis.edu).
    Note: netid@uillinois.edu is not currently supported.
  3. Once successfully logged in, click the Groups tab.
  4. On the My User Group' page, double-click on the name of the user you want to remove from your group. Alternatively, you can single-click on the user and then click Edit User to achieve the same result.
    Screenshot of the My User Group page. A user is highlighted in light blue, indicating they have been single-clicked. The words Edit User are circled in red, with a red 4 above the circle, indicating step 4.
  5. On the 'User Settings' page, scroll down to the Group Membership section.
  6. Click on your group name.
  7. Click Remove.
    Note: Remove will not appear until you click on the group name.
  8. Click the Save button.
    Screenshot of the Group Membership section on the User Settings page, accessed by scrolling to the bottom. Group names are listed. A red 5 indicates step 5 next to the Group Membership section title. A red 6 is next to the desired group name, highlighted in light blue to signify selection. A red 7 is next to the word Remove, indicating it should be clicked. A red 8 is in the lower right corner above the circled Save button, indicating step 8.
  9. Repeat steps 4-7 for each user that you would like to remove from your group.

 Additional Resources


    Keywords:
    AITS, e-signatures, electronic signature, digital signature, e-sign, user, administrator, add, remove, manage 
    Doc ID:
    144260
    Owned by:
    AITS Business Process Automation in University of Illinois System
    Created:
    2024-11-01
    Updated:
    2026-01-27
    Sites:
    University of Illinois System