UPAY - DCM: Request a New Card in CMP

This article provides step-by-step instructions for a Department Card Manager (DCM) or Delegate to process a new card application in the Card Management Platform (CMP).
  1. Log in to the Card Management Platform (CMP).
  2. Select the New Card Application tab under the Card Management banner.
  3. Enter the Cardholder’s UIN in the Search field and select the Search button.
  4. A field will appear showing TCard and PCard buttons. If the Cardholder has not completed the requirements to be issued one of the cards, the card will be grayed out and you will not be able to select it.
  5. Select the card(s) you want to generate an application for and then select the Start Application button.
  6. The Application screen will open. The information should be automatically filled in. Please review the information to verify its accuracy.
    1. Name on Card and Ship-To Name will be automatically filled in. Review the information to verify its accuracy.
    2. A Shipping Address may be available if the Cardholder has had a card before. Otherwise, select the radio button indicating whether the address is on-campus or off-campus and enter the address.
    3. Standard Shipping is selected by default. If you select the Rush Shipping radio button, a $35 fee will apply and will be charged to the card.
    4. A Phone Number may be available if the Cardholder has had a card before. Otherwise, select the Add Other Phone radio button and enter the phone number.
  7. Once you have verified the information, add any additional comments you feel are necessary for Card Services to know in the provided field and then select the Submit Application button.
  8. The Cardholder will receive an email to review and either approve the application or return it for changes.
  9. Once the Cardholder signs and submits the application, it will be sent to the Department Head for approval.
  10. Once the Department Head reviews and approves the application, it will be sent to Card Services for processing. At this time, you will be able to see a completed Authorization Agreement form on the Cardholder’s System Profile in CMP.

Please contact University Payables if you have any questions.



Keywords:
DCM, TCard, PCard 
Doc ID:
159565
Owned by:
Katrina R. in UI Training Hub
Created:
2026-03-07
Updated:
2026-03-17
Sites:
University of Illinois Training Hub