UPAY - DCM: Modify, Suspend, or Cancel a Card in CMP

1. Log in to the Card Management Platform (CMP).
2. Select the Cards & Cardholders tab under the Card Management banner.
3. Under Find cardholders, select the search method you want to use. For this example, we will use UIN.
4. Enter the Cardholder's UIN in the Search field and select the Search button.
   Note: You can only view Cardholders for whom you are responsible.
5. Select the Cardholder’s name to open their System Profile.
6. Under the Cards section, you will see the Cardholder’s active cards. Next to each card are options to Modify, Suspend, Cancel, or view the card History.
   1. Select the Modify button to modify a card. You can update the name on the card. When finished, select the Save Changes button. A new card application will be created for the Cardholder and routed through the full approval process.
   2. Select the Suspend button to suspend a card. You must select a reason for the suspension and provide an explanation. When finished, select the Suspend Card button. The suspension request will be sent to Card Services for acknowledgment.
   3. Select the Cancel button to cancel a card. You must select a reason for the cancellation and provide an explanation. When finished, select the Cancel Card button.

Please contact University Payables if you have any questions.