Endpoint Services, Jamf Pro, Computer and Mobile Device Searches

Systems

Jamf Pro

Affected Customers

University of Illinois IT Pros leveraging Technology Services Endpoint Services Jamf Pro

Actions

• General Information
• Configuring Search & Inventory Display Preferences
• Simple Searches
• Advanced Searches

General Information

Jamf Pro allows administrators to search, view, and report on inventory information for enrolled computers and mobile devices.

There are two primary search methods:

• Simple Searches - Best for quick, one-off look-ups of specific devices or users
• Advanced Searches - Used for complex queries with multiple criteria. These can be saved, reused, and exported/emailed.

Additionally, the Jamf Pro Dashboard, provides a customizable, at-a-glance overview of your environment.

Configuring Search & Inventory Display Preferences

Search Preferences

By default, inventory searches return results matching the exact input ("Exact Match"). This search behavior can be changed on a per-user basis and has separate configurations for the different inventory record types (Computers, Mobile Devices, and Users).

To configure a Jamf Pro user's search preferences:

1. In the Jamf Pro console, navigate to Account settings → Account Preferences in the top right.
2. Select Search Preferences along the top the top.
3. After selecting the desired inventory type (Computers, Mobile Devices, or Users), you can modify the search behavior for that inventory type's fields.
   • Exact Match – results must match input exactly
   • Contains – partial matches (similar to using wildcards)
4. Once you've changed your desired search preferences, click 🖫Save in the bottom right.

Inventory Preferences

The Computer Inventory Display and Device Inventory Display settings allow each Jamf Pro user to choose which attribute fields are displayed in the results of a simple computer or mobile device search. The field columns appear in alphabetical order per category based on the attribute fields selected.

To configure a Jamf Pro user's Inventory Display settings:

1. In the Jamf Pro console, click Settings  in the sidebar.
2. Navigate to Settings in the left-hand sidebar
3. In either the Computer management or Device management section, depending on the desired endpoint type, click Inventory display.
4. Click the Edit button in the bottom right.
5. On each pane, select or deselect the checkbox for each attribute field you want to display or remove.
6. Click 🖫Save in the bottom right.

Simple Searches

Simple inventory searches allow administrators to locate inventory records in Jamf Pro based on endpoint attributes, such as Device Name, Serial Number, Model, Operating System, and IP Address. They are best for quick, one-off look-ups of specific devices or users.

To perform a simple search in Jamf Pro:

1. In the Jamf Pro console, navigate to Computers or Devices → Search Inventory in the sidebar, depending on the desired endpoint type.
2. In the Search... text box, enter any endpoint attributes that you'd like to search by, such as Device Name, Serial Number, Model, Operating System, and IP Address. You may also change the adjacent dropdown to change the type of inventory record that you're searching for (Computers, Applications, Printers, etc.)
3. Click the Search button to perform the search and return relevant inventory records.

Tips:

• To view all enrolled devices, click the Search button with a blank query field.
• Wildcards, represented by the (*) character, may be used to find inventory records beginning with (e.g., EPS*), ending with (e.g., *EPS), or containing values (e.g., *EPS*).
  • Wildcards are not necessary if you've modified your Jamf Pro account's Search Preferences from 'Exact Match' to 'Contains'

Advanced Searches

Advanced inventory searches allow administrators to locate inventory records in Jamf Pro based on multiple endpoint attributes at once. They allow for complex filtering with multiple criteria and data exporting and can be saved, allowing it to be viewed again in the future.

To perform/create an advanced search in Jamf Pro:

1. In the Jamf Pro console, navigate to Computers or Devices → Search Inventory in the sidebar, depending on the desired endpoint type.
2. Click the + New button in the top right to create a new advanced search
3. If you wish to save the advanced search, allowing it to be viewed again in the future from the Search Inventory page, check the Save this search checkbox. Provide an appropriate name for it, being sure to place your Jamf Pro site prefix at the beginning. 
4. On the Criteria tab of the advanced search, add and customize search criteria to find the desired inventory records:
   1. Click the + Add button on the right.
   2. Click the Choose button for the criteria you want to add.
      • Initially, only your 30 most frequently used criteria are listed. To display additional criteria, click Show Advanced Criteria in the top right.
   3. Choose an operator from the Operator pop-up menu.
   4. Enter a value in the Value field or, if applicable, browse for a value by clicking the ⋯ button.
   5. Repeat steps a through d to add additional criteria as needed.
   6. Choose an operator from the And/Or pop-up menus to specify the relationships between the criteria.
   7. To group criteria and join multiple operations, choose parentheses from the pop-up menus around the criteria you want to group.
      • Operations in the search take place in the order they are listed (top to bottom)
5. On the Display tab of the advanced search, select the attribute fields you want to display in your advanced search results.
   • Advanced searches will default to the attribute fields configured in your Inventory Display settings.
6. On the Reports tab of the advanced search, advanced computer search reports may be downloaded or can be emailed instantly or on a defined schedule:
   1. Select a file format for the report (.csv, .tsv, XML).
   2. Select the inventory item on which to base the report results.
   3. Click the Download Report button. The report downloads immediately.
7. If saving the advanced search, click 🖫Save in the bottom right, otherwise, click the 🔍︎ Search button to view the advanced search results.
8. After saving the advanced search, click the View button to view the advanced search results.

To view advanced searches that were previously saved:

1. In the Jamf Pro console, navigate to Computers or Devices → Search Inventory in the sidebar, depending on the desired endpoint type.
2. Select the saved advanced computer search you wish to view.
3. Within the advanced search: 
   • Click the View button in the bottom right to view the advanced search results.
   • Click the Edit button in the bottom right to modify the advanced search.
   • Click the Clone button in the bottom right to create a copy of the advanced search.
   • Click the Delete button in the bottom right to delete the advanced search.
   • Navigate to the Reports tab to download a copy of the advanced search report.

Advanced Search Operators

Contact the EPS team