UPB - Payroll Correction and Adjustment Guide for Bi-weekly Hourly Employees
See the Payroll Schedule and email communications for current deadlines, cutoff dates, and variations surrounding holidays.
A key to the acronyms used in this document can be found at the bottom of the page.
Stage 1: During Time Entry (usually until noon Tuesday)
| Issue/Status | Cause | Method of Correction |
|---|---|---|
| Timesheet not available (employee will not be paid on regular payroll) |
New job has not been entered or applied to Banner. Adjustment required. NOTE: New job must be accurate and applied to Banner before starting the adjustment. |
New Job transaction in HRFE (must be applied to Banner) AND PUA in PARIS (During calc. Stage 3 or 4) |
| Timesheet not available or cannot be accessed |
Security or time entry setup errors. Contact your Unit Security Contact (USC). See Time Entry Security Setup Overview; Time Entry and Approval Routing Security Setup; Time Entry and Approval Security course. |
Establish security access AND CPA or PUA in PARIS |
|
Timesheet shows incorrect rate or available days |
A Job Change was applied to Banner after the Job Change Cutoff. Timesheet is not valid and will not be in PARIS or the payroll calculation. |
PUA in PARIS |
|
Unable to extract or access timesheet |
Routing queue is broken. Adjustment required. NOTE: See Stage 2 options once queue gets fixed. |
CPA in PARIS |
|
Timesheet not correct, Web Time Entry |
Employee entry error |
Return timesheet to employee in Web Time Entry |
|
Timesheet not correct, timesheet approved |
Incorrect timesheet erroneously approved |
CPA in PARIS |
Stage 2: Noon Time Entry Cutoff to CPA Cutoff (usually Wednesday 10:00 am, see CPA Window Quick Guide)
| Issue/Status | Cause | Method of Correction |
|---|---|---|
|
Timesheet not submitted or approved, 12 pm through 5 pm |
NOTE: Superuser can extract, enter, submit, and approve timesheets between the 12:00 noon time entry cutoff through 5 p.m. |
Superuser intervention |
|
Timesheet not correct, timesheet approved |
Incorrect timesheet erroneously approved |
CPA in PARIS |
|
Timesheet not approved |
Superuser not available or unable to approve. |
CPA in PARIS |
|
CPA transaction not available in PARIS, timesheet approved |
New Job was applied to Banner after the Job Change Cutoff. Timesheet is not valid and will not be in PARIS or the payroll calculation. |
PUA in PARIS |
|
CPA transaction has incorrect rate or days in PARIS |
A Job Change was applied to Banner after the Job Change Cutoff. Timesheet and PARIS reflect the job information effective at the time of the job change cutoff. |
PUA in PARIS |
Stage 3: Up to Pay Day
| Issue/Status | Cause | Method of Correction |
|---|---|---|
|
Employee is going to be underpaid |
Timesheet or job errors. |
PUA in PARIS |
|
Employee is going to be overpaid |
Timesheet or job errors. NOTE: Allow 3 days prior to payday to process a Pay Stop. |
Pay Stop in ANA |
|
After payroll calculation employee is not getting paid, or paid different from what was on the approved timesheet |
New Job or Job Change was applied to Banner after the Job Change Cutoff. Payroll calculated based on the job information effective at the time of the job change cutoff. NOTE: If overpaid, allow 3 days prior to payday to process a Pay Stop. |
PUA in PARIS OR Pay Stop in ANA (if overpaid) |
Stage 4: After Pay Day
| Issue/Status | Cause | Method of Correction |
|---|---|---|
|
Employee is underpaid |
Timesheet or job errors. |
PUA in PARIS |
|
Employee is overpaid |
Timesheet or job errors. |
Overpayment in ANA |
|
Approved timesheet was correct. Employee did not get paid, or was paid incorrectly |
New Job or Job Change was applied to Banner after the Job Change Cutoff. Payroll calculated based on the job information effective at the time of the job change cutoff. |
PUA in PARIS OR Overpayment in ANA |
Other Transactions
| Transaction | Notes | Transaction Needed |
|---|---|---|
|
Employee Recognition Award |
Submit the payment request two weeks before the awards ceremony. |
Employee Recognition Award in ANA |
|
Separation |
Make sure all jobs are terminated with a Separation Transaction in HRFE and applied to Banner. Then submit a PUA for the Benefits Payout. |
Separation Transaction in HRFE AND PUA in PARIS |
| Acronym Key |
|---|
|
HRFE = Human Resources Front End PARIS = Payroll Adjustment Request Interface System
ANA = Adjustment Notification Application |