EWS, Remote Access, Connecting to Citrix

Students enrolled in Engineering courses can follow these instructions to use Citrix on a personal computer. For other remote access resources, please visit https://go.illinois.edu/ewsremote.

Please note that Citrix and other EWS resources are for instructional use only. Academic research on EWS resources is prohibited. More on our research policies can be found here: https://go.illinois.edu/ews-research-policy. Please submit a help request at https://go.illinois.edu/ewshelp with any questions.

How to Connect to Citrix

Download & Install



If you are connecting from a wifi network other than IllinoisNet, connect to the Technology Services' Cisco VPN before using Citrix.

Access Citrix Workspace

  • The first time you open Citrix Workspace, input 'citrix.engr.illinois.edu' without quotes in the server address field and click 'Add.'
  • If you encounter an error, disconnect from the Cisco VPN, select the '3_TunnelAll' profile, and reconnect to the VPN.
  • Select 'Finish' on the success screen.
  • When the login screen appears, enter your UIUC NetID and your NetID password and click 'Log On.'
  • Select the 'Apps' tab to view all applications. Application visibility will vary based on course registration.
  • Most applications will save content to your EWS home directory by default and can also save content to your local computer.
  • To access your EWS home directory remotely, use the following instructions at EWS Labs, Remote access to your EWS Windows home directory
  • If you encounter an error, disconnect from the Cisco VPN, select the '3_TunnelAll' profile, and reconnect to the Cisco VPN.

How to Find Newly Published Applications for Your Course

Application visibility is based on course registration and sometimes requires a manual refresh.

  • Select 'Refresh Apps' in the top-right drop-down menu of Citrix Workspace
  • Search for the application name under the 'Apps' tab

If you are a TA and cannot see the application, ask the instructor to update the membership of the course staff group using Instructor Tools.

Short URL for this page: https://go.illinois.edu/citrix

KeywordsCitrix workspace ews "remote access"   Doc ID81722
OwnerManu P.GroupEngineering IT
Shared Services
Created2018-04-19 15:51:08Updated2024-02-09 15:25:56
SitesUniversity of Illinois Engineering IT
Feedback  45   23