Phone Purchasing Information
Procurement and compatibility information for Yealink IP phones and USB Phones.
Selecting a Phone Type
There are two main types of phones:
1. IP Phones - Require a data jack. These are best for shared workspaces like labs and clinical areas, but can be used for single user office scenarios as well. Some models have advanced features for integration with Teams such as speed dial contacts and quick buttons to manage phone tasks more quickly. Only certain IP phone models are compatible with the campus telephonic solution, and Teams compatible models must be purchased.
2. USB Phones - Plugs into a computer. These are ideal for single users in office situations where a computer is available at the location and logged into when the phone is needed. USB phones are soft phones where the phone is actually software on the computer and any microphone/speaker combo turns it into a phone. All the phone functions can be performed on the computer, but some USB phones devices have a number pad and shortcut buttons, whereas others are just a microphone and speaker. Most USB microphone/speakers can be used as a USB phone, though specific recommendations are below.
Recommendations
1. Client Services Reps - The Plantronics Voyager 5200 is recommended.
2. Heavy Phone Users / Office Managers - The Yealink 54 may be adequate, but consider the Yealink 56 or 58 if managing high call volumes.
2. Heavy Phone Users / Office Managers - The Yealink 54 may be adequate, but consider the Yealink 56 or 58 if managing high call volumes.
3. Labs and Common Areas - The Yealink 54 is recommended. Note: The USB Polycom handset (looks like a traditional phone) common throughout the College is no longer manufactured or repairable.
4. Faculty and Office Staff - The Yealink 54 is recommended if you require a traditionally looking phone, but the USB should be considered. They are more future proof, lower cost and offer hands free options. A Jabra is hands free easy to use and allows natural speech, but is best for private offices. For noisier environments consider a wireless headset such as the Plantronics Voyager or Logitech Zone Wireless. Details below.
| Description | CDW # | Price | IP/USB | Common Use Area | Private Office | Noisy Office | Heavy Phone Users | |
| Yealink 54 | 6499856 | $183.92 | Desk phone with handset, speaker and touchscreen. | IP | ü | ü | ü | |
| Yealink 56 | 6315002 | $236.72 | Desk phone with handset, speaker and larger touchscreen. Higher performance/features. | IP | ü | |||
| Yealink 58 | 6495197 | $312.40 | Desk phone with handset, speaker and largest touchscreen. For heavy office users. | IP | ü | |||
| Jabra Speak 510 | 3040019 | $174.24 | Hands free speakerphone with mic, mute and answer buttons. | USB | ü | |||
| Logitech Zone Wireless | 6250217 | $201.52 | Wireless dual over ear headset. Best for noisy environments and best quality sound. | USB | ü | ü | ||
| Plantronics Voyager 5200 | 5198060 | $87.77 | Wireless single ear headset with some adaptive noise cancelling and comfortable headset. | USB | ü | ü |
How to order an IP Phone
1. Email your Telecom coordinator to request a phone.
| Department | Telecom Coordinator | Email Address |
| Comparative Biosciences | Regina Duncan | rcook@illinois.edu |
| Pathobiology | Karen Nichols | klp68@illinois.edu |
| VDL | April Edwards | edwardsa@illinois.edu |
| VTH and VCM | Dorothy Kinard | kinard@illinois.edu |
| Admin Units | Business Services Director | bsc@vetmed.illinois.edu |
2. Once the phone arrives your Telecom coordinator will provide you with a phone and its phone number.
3. Email IT at IT@VetMed.illinois.edu to request setup.
Additional Information on IP Phones
See also Campus KB Teams VoIP, Supported Devices and Equipment.
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Discontinued but supported through 11/1/27 |
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Price |
$183.92
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$236.72 |
$312.40 |
$325.25 |
$539.84 |
$386.32 |
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$190.48 |
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Model |
Yealink T56A |
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CDW # |
Not available for purchase |
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Certified for Teams |
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Yes |
Yes |
Yes |
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Wired handset |
Yes |
Yes |
Yes |
No |
No |
Yes |
Yes |
Yes |
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Wireless handset |
No |
No |
Optional |
Yes |
No |
No |
No |
No |
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Speaker |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
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Touchscreen |
4" 480 x 800px |
7" 800 x 480px |
7" 800 x 480px |
7" 1024 x 600px |
5" 720 x 1280px |
7" 1024 x 600px |
7" 1024 x 600px |
4.3" 480 x 272px |
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HD audio |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
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Dedicated Teams button |
Yes |
Yes |
Yes |
Yes |
No |
No |
No |
No |
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Visual voicemail |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
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Phone lock |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
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USB port(s) |
1 |
1 |
2 |
2 |
2 |
2 |
1 |
1 |
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Supports Yealink Bluetooth handset |
No |
No |
Yes |
Yes |
No |
Yes |
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Bluetooth (for headset) |
with dongle |
Built-in |
Built-in |
Built-in |
Built-in |
Built-in |
with dongle |
with dongle |
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Wi-Fi |
with dongle |
Built-in |
Built-in |
Built-in |
Built-in |
Built-in |
with dongle |
with dongle |
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Wall Mountable |
Yes |
Yes |
Yes |
Yes |
No |
Yes |
Yes |
Yes |
Accessories for Recommended Phones:
- Yealink 5V 2A Slim-line Power Supply for desk phones (CDW # 5626420 - $11.00)
- Yealink YLPOE30 PoE Injector for conference or desk phones (CDW # 5131569 - $35.20)
- Yealink CPW90 Wireless Microphone for CP960 (CDW # 4811255 - $157.30)
- Yealink CPE90 Wired Microphone for CP960 (CDW # 4797920 - $123.20)
- Yealink EXP50 Key Expansion Module for MP58 and MP56 (CDW # 4944850 - $93.50)
Supported on Skype for Business, but no longer recommended:
- Yealink T48S, T46S, and T42S. These phones are supported and will work with the University's on-premise Skype for Business system but will not be able to be upgraded to Microsoft Teams firmware. They should be able to operate in a Teams environment but without the full functionality of a Teams-firmware phone.
- Lync Phone Edition devices
Units are strongly encouraged to replace these devices. Microsoft ended mainstream support for these on 4/10/2018. These devices will not be able to be used with Teams. - Polycom CX500, CX600, CX3000
- HP 4110 and 4120
- Aastra 6721ip and 6725ip
*Prices are subject to change