Please note that administrative privileges will be needed to perform the steps below. If you do not have admin privileges, please contact IT@VetMed so we can assist you.

Instructions taken from the Acrobat activation troubleshooting page.

If you are getting the above error message, these steps should help:

1. Quit the Adobe Acrobat application if it is already running
2. Download the AcrobatNGLEnableTool.zip file from here.
3. Open Terminal, and run the following command - type the complete path to the file and press return:
   

   $ chmod 775 <Path to the tool>
   

   $ <Path to the tool>

   For example,

   <Device name> ~ % chmod 775 /Users/<username>/Desktop/AcroNGLEnableTool
   

   <Device name> ~ % /Users/<username>/Desktop/AcroNGLEnableTool
   
   Note: Instead of typing the full path to the file you downloaded, you can drag the file to the Terminal window.

4. Quit Terminal and open Adobe Acrobat.