Adobe Creative Cloud

Information about Adobe Creative Cloud software platform. Anyone using the campus Adobe license is required to sign into their own Adobe account to use all features. Annual re-enrollment in Adobe Created Cloud via the UIUC webstore allows your UIUC Adobe Enterprise ID to remain active for login to Adobe Creative Cloud. (Students are not eligible for Adobe CC and must purchase it at the Webstore if needed.) Older Adobe DC (Editor) applications versions are being systematically removed from Vet Med PCs and the new version is being installed. You will need to login to the new Adobe DC with your NetID and password.

Adobe Creative Cloud Enterprise Access Login Instructions

Note: You can also log in within Adobe CC applications themselves using your NetID and password. (The login is typically in the upper right-hand corner of the applications.)

  1. Open a current browser (IE, Edge, Chrome, and Firefox have been tested) and navigate to www.adobe.com
  2. Select on Sign In in the upper right-hand corner.
  3. Enter your U of I Email address (your_netID@illinois.edu) and click Continue. 
  4. Select Enterprise ID the first time you sign in.  On subsequent logins, you will select Company or School account. 
  5. You should then see your familiar campus Shibboleth login page. Enter your University netID and password, as usual, and select Login. 
    • NOTE: You do not enter your full email address here, just your netID.
  6. If requested, authenticate using the desired two-factor authentication (2FA) method.
  7. The first time you log in you may be asked to set Adobe as your default, proceed through those prompts.
  8. When you see the Adobe landing page, you're logged in and can begin using Adobe DC (editor).
  9. Take a moment to verify that you have correctly logged in to your university Enterprise account by clicking on the blue circle in the upper right-hand corner of the landing page. You should see your name and university email address.
You can verify that Adobe DC is on your Windows PC by selecting Start and Scrolling to the "A" section and look for Adobe DC.  If it is there you are all set.

If Adobe DC is not on your Windows PC you can install it "Self Serve" here: 

Note: You will need to exit programs like Excel, Word, and any Adobe product you have open.  A restart of the PC may also be required after installation. 
  1. Select Start
  2. Type Software Center and select the Software Center App
  3. A list of applications that are available to you will appear.
  4. Select Acrobat DC (Adobe 23.008.20470 or higher)
  5. Select Install and the program will install in the background for you. 
If the install fails, restart your computer and try to install the software again before opening any other program. The failure is usually due to one of the aforementioned programs being open in the background such as any MS Office or Adobe product.

Apple Mac PC Users: Install the latest version of Adobe DC: 

  1. Select Launchpad (Spaceship Icon) on your macOS Dock.
  2. Find and open Managed Software Center within Launchpad.
  3. Once Managed Software Center is open, select the Updates button at the top of the window.
  4. Within the Updates section, click on the button on the top right of the window (under the search box).  
    • This button may say UPDATE ALL, UPDATE, CHECK FOR UPDATES, or CHECK AGAIN.
  5. If prompted to Log out and update, once you have clicked on the button in step 4, make sure you have save before continuing.
  6. After updates are installed, please ensure that that the Updates section reports that Your software is up to date.
  7. All of your Adobe software, including Acrobat DC, should now be updated and ready for you to sign in with your NetID.

Note: If Managed Software Center does not appear in your Launchpad or Applications list, please email IT@vetmed.illinois.edu to schedule an appointment for assistance.

Don't have an Adobe Enterprise ID? Follow these instructions for Access and Activation (Allow 24-48 hours for activation)

Note:  Because we have auto-enrolled all faculty and staff with an Adobe Enterprise ID this step should already be completed for most users. (Students are not eligible for Adobe CC and must purchase it at the Webstore if needed.)

  1. Open a browser and navigate to: https://webstore.illinois.edu/home/adobeuic.html 
    • Feel free to read the informational bulletin provided.
  2. Select Order Adobe CC
  3. Under My Account, Select Login and login with your NetID and Password.
  4. Once logged in, select Add to Cart and proceed through the order process. Once you have ordered this free offer your Adobe Enterprise ID will be activated within one business day or sooner. You may be able to log in however, some applications may be unavailable until activated. This is an automated process, do NOT attempt to order this offer on behalf of someone else. One time purchase- You have already ordered this item and this item is one-time purchase only!”
Note: If you previously completed this step in the Webstore you will get the following message: One-time purchase- You have already ordered this item and this item is one-time purchase only! Please continue on to the next step.

Windows users: Do you need Photoshop, Illustrator, or InDesign updated? 

There are other Adobe applications available self-serve from your Windows PC.  
  • Close any open applications
  • Select Start
  • Type Software Center and select it
  • Choose the application and select Install

Other Issues?

Please email IT@vetmed.illinois.edu for assistance and include the following:
  • PC property tag number
  • Error message or detailed account of the issue. 

Keywords:
pdf. dc, reader, adobe, edit, print to 
Doc ID:
97796
Owned by:
Jeff F. in UI College of Veterinary Medicine
Created:
2020-02-10
Updated:
2024-02-05
Sites:
University of Illinois College of Veterinary Medicine