Passwords, Credential Manager and Keychain Editing

I changed my password recently and now I'm getting locked out. How do I update my saved passwords?
If you are working remotely and use VPN, please see this article for more assistance:  VPN, Password Change, Windows Network Sign-in After Password Change

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  1. Click Start > Control Panel > User Accounts > Credential Manager.
  • Note: If 'View by' is set to Category, click User Accounts first, and then click Credential Manager.

  • Select the Windows Credentials option. Locate the set of credentials that you want to update/remove and then expand the corresponding folder.

  • credential manager

    Then click Remove from Vault or Remove (depending upon which version of Windows you are running).

    credential manager 2

    4. Repeat step 3 for any additional sets of credentials


    1) Open the Mac Keychain. Click Finder > Go > Utilities > Keychain Access.


    In Keychain Access, select the Passwords category on the left to review the list of sites and services for which you've saved a password.


    Right-click the service you want to edit/remove, then left-click Delete. It might take a double tap to activate the right-click.


    This only includes passwords saved in Safari, the default Internet browser. iOS 12 help can be found here.

    1. Open the ‘Settings’ menu
    2. Click on ‘Safari’ then under general, click on ‘Passwords & AutoFill’
    3. Click on ‘Saved Passwords’
    4. If your device has a passcode, you will need to enter it
    5. A list of saved accounts will be displayed. Click on ‘Edit’
    6. Click on the account you want to delete the saved password for. You can select multiple accounts by placing a tick next to each account.
    7. Click ‘Delete’ in the top left
    8. Click the ‘Delete’ button to confirm
    9. The password will now be removed


    1. Launch your Browser, usually Chrome.
    2. Open the Menu and select Settings.
    3. Select Privacy
    4. Select Clear Browsing Data.
    5. Check Clear saved passwords and Clear autofill data, and then choose Clear.

    Keywordspassword saved cached update changed changing outlook lockout windows credential locked lock   Doc ID68546
    OwnerHelp Desk T.GroupUniversity of Illinois Technology Services
    Created2016-11-09 15:49:39Updated2024-04-02 11:14:30
    SitesUniversity of Illinois Technology Services
    Feedback  22   13