For more information about the service itself, please visit Illinois AnyWare Overview.

There are 3 options available for uploading, downloading and syncing files while using Illinois AnyWare. The recommended option for file management while using Illinois AnyWare is Microsoft OneDrive.

OneDrive (Recommended option for file management)

The Illinois AnyWare service was designed to leverage Microsoft OneDrive cloud storage. Microsoft OneDrive is provided by Illinois to all students and should help bridge the gap for your file management while using AnyWare.

When saving files to OneDrive as mentioned, files will sync and also be accessible from OneDrive on the web and also the OneDrive app, should you choose to install it on your personal device. OneDrive integration works when connecting to Illinois AnyWare with the Citrix Workspace application and also by browser. 

Best practice is to ensure whatever file you are working with is properly saved and sync'd before exiting your Illinois AnyWare session. You can confirm this by logging into OneDrive via web or the OneDrive app if you have it installed. 

Please see this article for detailed information about using OneDrive with Illinois AnyWare

Open / Save - Upload / Download

The next two options allow you to open and save files between your local computer and your Illinois AnyWare session (upload and download files). Once you are connected to your virtual desktop or application, you can use data from your local computer including any drives, network or cloud storage that are mapped to your local computer. This is because Illinois AnyWare (Citrix Workspace) creates a connection back to your local computer. You do not need to copy files to a server or email them to yourself.

Files uploaded to Illinois AnyWare are not retained once your session is finished, so any files that you work with during your session will need to be downloaded back to your local machine. The upload and download method is different depending on how you access Illinois AnyWare: Citrix Workspace session vs. Browser session.

Connect to Illinois AnyWare with the following instructions: Connecting to Illinois AnyWare.

Then, depending on your method of connection, follow the appropriate steps below:

Citrix Workspace (Recommended method for connecting to Illinois AnyWare)

1. After connecting to an AnyWare desktop, Open Windows File Explorer and Navigate to This PC
   
   
   
   
   
2. In order to both download and upload files, allow Read/write access when the below warning shows up. You may optionally check the box at the bottom to keep this setting for future sessions.
   
   

   File Access Image

   Windows	macOS

   
   
   
3. You will see your drives appear as below, where Computer Name will show your local computer name.
   
   
   
   
4. Double-click on the relevant drive and interact with it how you would locally.

Browser

1. Place your mouse over the drop-down menu at the top and center of your screen and click on the Citrix icon
   
   
   
   
   
   
2. In the resulting menu click on either the Download icon or the Upload icon to do what you need.
   
   
   
   
3. In the resulting prompt, navigate to the file(s) you wish to upload or download
   
   
   • If you choose download, then your browser will download the file according to your browser's settings
   • If you choose upload, you will receive another prompt asking where you want the file(s) to go on the remote computer

Get Help

Support

If you're having trouble with Illinois AnyWare, reach out to the Technology Services Help Desk by email at consult@illinois.edu or by phone at 217-244-7000.