TeamDynamix, Application Admin Tips

This Document will provide TDX App Admins with links to further resources.

 Attributes and Attribute Dependencies

Attributes: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=12595

 

API Calls

API Overview: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=579

 

Automation Rule

Getting started with Automation Rules: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=42141

 

Email Monitor

Creating Email Monitors: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=105446

 

Forms

Working with Ticketing Forms: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=27062

 

Mobile App

Getting Started with TeamDynamix mobile: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=159008

 

Response Templates

Getting Started with Notification Templates: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=9157

 

Reports

Getting Started with Reporting: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=30568

 

Service Level Agreements (SLAs)

Getting Started with SLAs: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=22108

 

Ticket Tasks

Getting Started with Ticket Tasks:https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=40126

 

Workflow

Getting Started with Workflows: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=147348

 

Campus TDX Service Team Links

If you have a question or need assistance from a Global Admin.

University of Illinois System Offices

University of Illinois Urbana

University of Illinois Chicago

University of Illinois Springfield

TDX Resource Page: TDX (TeamDynamix) Resources (uillinois.edu) 


Keywords:
help app training TDX 
Doc ID:
141370
Owned by:
TDX C. in University of Illinois Technology Services
Created:
2024-08-22
Updated:
2024-10-09
Sites:
University of Illinois System, University of Illinois Technology Services