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Email, Your Email Address and the Email Redirection Service
This page contains information about how to use the Email Redirection service for your Illinois email.
The Email Redirection service provides a simple, convenient way to manage your illinois.edu email. This webpage explains how the service works and why Technology Services strongly recommends that all members of the campus community use it.
To redirect your illinois.edu email address, use the Electronic Directory Editor (EDE).
Your NetID is a name assigned to you that is unique across all University of Illinois campuses. It serves as your login to many computing and networking services and also determines your University email address, which is
However, you may notice that your Illinois Directory (external link) entry lists a different email address, such as
email@example.com or firstname.lastname@example.org
Staff and faculty members might have a department email address listed, such as
The shortened address email@example.com is an alias, or alternative name, for your real email account listed in the Illinois Directory. This account is where your email messages are ultimately delivered.
Some faculty and staff also have a firstname.lastname@example.org email alias, which works exactly the same way. Email sent to either email@example.com or firstname.lastname@example.org email aliases will be delivered to your real email account listed in the Illinois Directory.
When email messages are sent to email@example.com or firstname.lastname@example.org, they go through computers called mail relays. The mail relays look up the entry belonging to yournetid in the Illinois Directory and route the email to the account listed in the email field of that entry. Since everyone has a unique NetID and therefore a unique Illinois Directory entry, the email will always be routed to the right email address.
Email Redirection offers three advantages:
- You can easily change where your University email is delivered without the need to notify correspondents of a change in email address.
- Email messages sent to email@example.com or firstname.lastname@example.org email address are automatically scanned for viruses and spam by CITES Spam Control. (For more information about Spam Control, please see the Technology Services Spam Control web pages.)
- When you leave the University, you can route your illinois.edu or uiuc.edu email to your new non-UIUC address for at least one year.
Changing the email address where your email messages are delivered is a simple and quick process.
- Go to the Electronic Directory Editor (EDE) at https://ede.cites.illinois.edu/.
- Log in to the EDE with your NetID and NetID password.
- Once you have logged in to the EDE, find the email
field and replace the existing email address with your new email
address. Make sure that you type this email address correctly, or you
will not receive your email.
Important: Do not leave this field blank or you will not receive your email!
Important: Do not replace the email address in this field with email@example.com, since "firstname.lastname@example.org" is only an alias for whatever address you have in the email field. If you change it to email@example.com, you will not receive email messages because there is no true destination address at which to deliver your email messages.
- Click the Apply button at the top or bottom of the EDE webpage, and then log out.
- If you're using Microsoft Exchange, you'll also need to follow an Exchange-specific email redirection process.
NOTE: Changing your email address will have a delay of up to 3-4 hours.
For help with email redirection, please contact the Technology Services Help Desk.
- phone: (217) 244-7000, (800) 531-2531
- email: firstname.lastname@example.org
- walk-in: 1211 Digital Computer Lab, 1304 W. Springfield Ave., Urbana, IL 61801