Topics Map > Accounts and Passwords
Topics Map > Communication and Collaboration
Email, Information about Mailing Lists, Distribution Groups, Group Email accounts and Unit Aliases
This page contains frequently asked questions about the campus Illinois Directory (ID) service.
What's the difference between a mailing list, a group email account, and a group or unit alias?
A mailing list is a system that distributes email to a range of subscribers. Email sent to a mailing list address can be controlled and verified in various ways before it's distributed to the subscribers' personal email addresses.
A mailing list is not associated with any Illinois Directory information, such as telephone or fax numbers or street addresses. Searching for a mailing list's email address in the directory is unlikely to return results.
A group email account is a single email account that can be accessed by a range of people.
A group (or unit) alias is an entry in the Illinois Directory with a range of information about a particular group (or unit). A group or unit alias can have telephone number, fax number, street address, email address, web, and other information associated with it. A group or unit alias can have only one email address associated with it. That associated email address can belong to an individual, to a mailing list, or to an email account that a group accesses. However, a group alias cannot directly handle email distribution services to a range of people.
If you want to distribute email to many people at once, you need a mailing list or distribution group.
If you want several people to be able to send and receive email from a single email address, you need a group email account.
If you want to create an entry for your group that can be found by searching in the directory, you need a group or unit alias.
How do I create a mailing list or distribution group?
See Campus Mailing Lists, Request a new list . or Office 365, Email, Exchange, Distribution Groups, What information is needed to request a mail-enabled Exchange Distribution group
How do I create a group email account (also known as a resource account)?
See Office 365, Email, Creating a Resource or Group Mailbox
How do I create a group alias?
Visit the Group Alias Creation page. Once the alias has been created, you will use the Illinois Directory Editor to add and maintain information in the entry.